Casa Loyalty Points & Rewards

すぐに解決してくれて助かりました。
素晴らしいサポートをありがとうございます。

対応も早く丁寧です。ありがとうございました。

I’ve been so impressed with Casa Loyalty, but especially with their customer support! I was having some trouble getting everything integrated into our website the way I wanted it, and their team jumped right in to help me get it set up and working properly.

They were incredibly kind, patient, and genuinely helpful throughout the whole process, it was quick and easy. It didn’t feel like I was just being sent generic instructions and left to figure it out on my own. They actually took the time to help me with our specific setup, which as a small business owner means SO much.

The app itself has so many great options for building a loyalty program, and knowing there’s such a helpful team behind it makes me feel even better about choosing Casa. Really great experience so far and I’m excited to keep using it for our shop!

무료 앱이라 설치/운영하는 과정에서 생기는 문제점을 쉽게 해결할 수 있을까 하는 의구심이 있었습니다. 하지만 며칠 전에 설치하고 오늘 세팅을 시작하면서 도움이 필요한 일이 생겼습니다.

제가 도움을 신청한 즉시 친절한 도움을 바로 받을 수 있었습니다. 저희는 30-40개 국의 다국어 쇼핑몰을 만드는 과정에 있습니다. 일단 3개 국가에 대한 언어로 시작을 하는데 테스트 결과 '카사 로얄티 앱'는 3개 국가 언어 페이지로 잘 전환되는 것을 확인했습니다. 추정하건데 30여 개 국가 언어로도 잘 전환될 것 같습니다.

그리고 제가 한국어로 도움을 청했음에도 불구하고 한국어로 도움을 받을 수 있었기에 대단히 고마웠습니다.

나중에 '카사 로얄티 앱'의 설치/운영에 대한 소감을 추가로 올리겠습니다.

Just as I finished setting up the Casa app, Vinay reached out to ask how everything went and whether I needed any help. He even asked about one step I had completely forgotten about — and honestly, it was the step I was dreading! He offered to take care of it for me, and I’m incredibly thankful he did.

I’m so excited to start using this rewards program, especially with everything it offers for FREE! It took me about 10 hours to customize and set everything up exactly how I wanted it, but surprisingly, this has been my favorite app to set up and use so far. The customization options are great, and the customer service made the experience even better. Thank you, Vinay and Casa Loyalty!

What a great app to use alongside my store, works well with some great customisation available. I don't use all options currently but there is a chance that I may and at the same time there are options for many different businesses. Online chat/customer service is great, straight to the point with their answers and knowledge of their systems. As with any add on make sure you custom to your store requirements.

This issue took patience and several rounds of checking, but the Casa team stayed with it and got my loyalty program resolved. They verified the VIP multipliers, removed an unintended future gift-card benefit without affecting existing customer balances, history, tiers, or issued rewards, and provided the written confirmation I needed. I appreciate Vinay, Sam, Hamza, and the developer team for their hard work and follow-through.

Really smooth experience setting up my program, with a pleasantly quick and efficient turnaround time the one time I needed to reach out to chat support. I was sure to provide clear details in my first message; within minutes they were able to jump right into addressing my queries, point by point. That was at midnight on a Saturday.

I'm pretty pleased with how my Loyalty program has come together. I got way more out of it than I originally intended. It was my first time setting one up and I was able to pull it off with some minor assistance from Sam. Thanks again mate.

We've been using Casa Loyalty on our Shopify store for a while now. Along the way we ran into a few issues — POS points sync, some tweaks to the invoice-related email templates — and the Casa team responded quickly every time. Sam, Ateeb and Waqas in particular actually followed through and tested things properly before getting back to us, rather than giving us a brush-off answer. The POS points sync issue got fully resolved. Overall, it's a team that genuinely puts in the effort to solve real problems for merchants — would recommend to other Shopify stores running POS in physical locations.

支援非常迅速，而且很有幫助。

這款應用程式幾乎具備我需要的所有功能。

只有一個小功能需要改進，那就是積分的有效期限。我希望積分的有效期限能根據使用者上次購買的日期來設定，例如，如果12個月內沒有任何購買記錄，積分就過期。

後續更新: 開發者非常聆聽建議，行動迅速，那個小功能已經在開發中，本週上線。