Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.3 out of 5 stars 943 total reviews • $2.99/month
Switch between Many Chat, Live Chat or Facebook messenger
4.9 out of 5 stars 1879 total reviews • Free plan available
AI chat, livechat & helpdesk: AI chatbot for sales and support
4.8 out of 5 stars 1355 total reviews • Free plan available
AI agent for sales and support. Live chat, email, social inbox
3.5 out of 5 stars 352 total reviews • Free plan available
WhatsApp chat and automation tools for stores at every stage
5.0 out of 5 stars 296 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
4.9 out of 5 stars 318 total reviews • Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
4.6 out of 5 stars 5818 total reviews • Free
An AI sales associate that knows your customers
4.8 out of 5 stars 2031 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
4.3 out of 5 stars 704 total reviews • Free trial available
Instantly resolve support inquiries and grow your business.
4.6 out of 5 stars 316 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
3.9 out of 5 stars 340 total reviews • Free trial available
Automate orders, recover carts, and send real-time updates
3.6 out of 5 stars 89 total reviews • Free
Monitor and chat with site visitors in real time.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 387 total reviews • Free plan available
4.6 out of 5 stars 5818 total reviews • Free
5.0 out of 5 stars 194 total reviews • Free
4.9 out of 5 stars 1879 total reviews • Free plan available
5.0 out of 5 stars 296 total reviews • Free plan available
4.9 out of 5 stars 234 total reviews • Free plan available
4.8 out of 5 stars 72 total reviews • Free to install
4.9 out of 5 stars 821 total reviews • Free plan available
5.0 out of 5 stars 483 total reviews • Free plan available
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
5.0 out of 5 stars 483 total reviews • Free plan available
4.8 out of 5 stars 71 total reviews • Free trial available
4.8 out of 5 stars 101 total reviews • Free
5.0 out of 5 stars 159 total reviews • Free plan available
5.0 out of 5 stars 92 total reviews • Free plan available
5.0 out of 5 stars 29 total reviews • Free plan available
5.0 out of 5 stars 96 total reviews • Free plan available
5.0 out of 5 stars 165 total reviews • Free trial available
5.0 out of 5 stars 220 total reviews • Free plan available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2560 total reviews • Free plan available
5.0 out of 5 stars 232 total reviews • Free trial available
5.0 out of 5 stars 592 total reviews • Free plan available
5.0 out of 5 stars 87 total reviews • Free plan available
4.9 out of 5 stars 186 total reviews • Free plan available
5.0 out of 5 stars 49 total reviews • Free plan available
4.8 out of 5 stars 2031 total reviews • Free plan available
5.0 out of 5 stars 196 total reviews • Free plan available
5.0 out of 5 stars 26 total reviews • Free

Support how-tos

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