Channel Bay: Inventory Manager

We moved to Channel Bay to replace Stocky and had many requests to amend the app so it functioned for our needs. Most of the other recommended apps were either very expense and provided more functions than we needed. We chose Channel Bay because it most closely aligned with the features we used in Stocky. The Channel Bay team have been amazing. Totally accommodating and willing to help us. They have fulfilled all of our requests and followed up to ensure the features worked. Their support is 5 star. Great team to work with. Thanks again Channel Bay team!

After testing many apps since knowing about the Stocky demise, Channel Bay has the most complete and useful suite of purchase order tools we have found to replace it.

We have been using Channel Bay to replace Stocky for purchase order creation and receiving in Shopify. It offers details in the on-screen display (such as being able to turn on/off which columns show in the individual PO Editing view) and being able to search for SKU, item or vendor in the overall PO List view. Both are great time savers. It also allows us to enter cost adjustments, discounts, and zero dollar items to the invoice/PO when we receive (many apps do not even offer those three options).

As for support: Dominic and the support team acted quickly and implemented a simplified purchase order PDF export that we could send to suppliers. That level of support is outstanding!

We’ve been extremely impressed with Channel Bay and the support we’ve received from Dominic and the team. They have been responsive, patient and genuinely committed to getting everything working properly for our business.

We use Channel Bay to manage inventory across Shopify and Amazon, and the platform is already making this much easier. Whenever we’ve had a question or encountered an issue, the team has investigated it properly, kept us updated and worked with us to find a solution.

What has stood out most is that they listen to feedback and continue improving the system based on how businesses actually use it. It feels much more like working with a supportive technology partner than simply subscribing to another piece of software.

We’re very happy with both the platform and the service so far, and I would happily recommend Channel Bay to other multichannel ecommerce businesses.