Chaperone: Shipment Alerts

Know which shipments are in trouble, fix them or reach customers before they open a WISMO ticket.

Chaperone watches every fulfillment across your carriers and sorts the ones going wrong into three queues. Needs Attention holds real problems: late deliveries, carrier exceptions, and returns. At Risk holds slipped ETAs. Not Yet Picked Up holds labels the carrier never scanned. Send your team a digest, or trigger Klaviyo, Zapier, or a webhook so the customer hears from you first. Read-only access. Chaperone makes no changes to your store or theme. Free for your first 100 shipments a month.

• Needs Attention queue: late deliveries, carrier exceptions, and returns
• At Risk view surfaces slipped ETAs before a shipment is actually late
• Catch labels with no carrier scan that may never have left the warehouse
• Trigger Klaviyo, Zapier, or a webhook to reach customers automatically
• Read-only access: Chaperone cannot change your store, orders, or theme