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The service from Grace was very quick, basically immediate and helped me fix the problem. The only thing i'd prefer more is if you could automatically pay funds with your credit card instead of topping up.
Very good experience, relative to other solutions I've tried. This is clean, not overcharging you and I genuinely have nothing bad to say. I like it and would recommend!
Thank you for your review. We're really glad you've had a positive experience with us.
Quick to set up, easy to use and to understand. This is the actual key to keep your Shopify payments chargeback rate at 0%
Thank you, Sophie! We're so glad you found the set up process easy.
very good support
Thanks, Isabella. We're very happy to hear this!
Chargeback.io revelou-se uma ferramenta indispensável e uma verdadeira mais-valia para a minha loja no Shopify.
Muito bom!
Chargeback.io has been super helpful for managing Ethoca alerts and reducing potential chargebacks for my Shopify store. Setup was smooth, support is responsive, and the system works as expected. Already helped me catch and refund orders early before they turned into disputes. Great experience so far.
The support was very friendly and fast, really try to solve my problem! I'm really happy overall.
Thank you, we're glad the team could get your issue sorted quickly.
Great support and very clear communication. The team helped me understand the issue quickly and explained the next steps in a simple and professional way. Everything was handled smoothly, and I really appreciate the fast and helpful assistance. Highly recommended!
Really good app
11/10
It has saved our payment processor 100 times already. Very worth it.