Avaliações (132)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
25 de setembro de 2026

I came back to Chargeback.io after taking a break from using the service, and I was honestly pretty lost with the setup and re-enrollment process. I had a bunch of questions and was probably more paranoid about getting everything right than most people.

Their customer service was excellent. They replied very quickly, helped me work through the issues, handled most of the setup for me, and kept confirming everything so I knew it was being done properly.

Really helpful team, very responsive, and they made what felt like a confusing process much easier. Very happy with the service and support. Great app. My first Ethoca alert was refunded successfully, and the setup has been smooth. Support has been helpful and responsive.

Miles Marshall
Canadá
3 meses usando o app
Chargeback Solutions FZCO deixou uma resposta 29 de setembro de 2026

We really appreciate you taking the time to leave us such a lovely review. It's great to hear that the support team was helpful and responsive, and we're really glad that you're happy with the service you've received so far!

19 de setembro de 2026

Does exactly what it says. Caught an alert early enough for us to refund the order and avoid the chargeback entirely. Easy setup, responsive support. Worth having in place before you need it rather than after.

LivingLX
Singapura
8 dias usando o app
Chargeback Solutions FZCO deixou uma resposta 29 de setembro de 2026

Thank you for your review. We're glad the setup process was easy and our support team was able to help!

15 de setembro de 2026

Chargeback.io has been a great tool for managing and preventing chargebacks. The platform is easy to use, and the support team is responsive and helpful. It has definitely made handling disputes much easier and given me more peace of mind.

NEATCELL
Croácia
2 meses usando o app
Chargeback Solutions FZCO deixou uma resposta 17 de setembro de 2026

This is really great to hear. Thank you so much for your review!

12 de agosto de 2026

Ótimo app me ajuda muito a manter minha relação com a shopify payments

San Valier
Estados Unidos
Aproximadamente 15 horas usando o app
Chargeback Solutions FZCO deixou uma resposta 14 de agosto de 2026

Muito obrigado pelo seu feedback, é ótimo saber que estamos ajudando a manter sua relação com a Shopify Payments em dia!

10 de setembro de 2026

Very happy with Chargeback.io! At PerfumeGiants.com, we were dealing with a high number of fraudulent purchases, and the alerts have helped us catch them early, issue refunds when needed, and avoid costly chargebacks.

The support team has also been extremely helpful. They took the time to clearly explain the entire process, including how the alerts work, the fees involved, and the auto-refund process.

The app has already helped us avoid multiple chargebacks and made managing fraudulent orders much easier. Definitely recommended for Shopify store owners dealing with fraud and chargebacks!

PerfumeGiants.com
Estados Unidos
3 meses usando o app
Chargeback Solutions FZCO deixou uma resposta 17 de setembro de 2026

Thank you for taking the time to leave us such a lovely review. We really appreciate the feedback and are happy to hear you've had such a positive experience with our platform.

2 de setembro de 2026

Chargeback.io has been very useful for me, and a genuinley great addition to my store. Immensely valuable when it comes to protect your chargeback rate. Automatic alerts and auto-refund feature helped me prevent chargeback before it even happened, just amazing! I would definitely recommend this to anyone who wants to keep things healthy at the backend.

Lowell Sydney
Reino Unido
Aproximadamente 2 meses usando o app
Chargeback Solutions FZCO deixou uma resposta 10 de setembro de 2026

Thank you so much! We're really happy to hear that the automatic refunds are helping to keep your chargeback rate low.

18 de agosto de 2026

Chargeback.IO has been fantastic for our business. The automated refunds work seamlessly, helping us keep our chargeback rate low without manual effort. We love working with this platform!

Niamh Dublin
Estados Unidos
18 dias usando o app
29 de julho de 2026

Ótimo app me ajuda muito a manter minha relação com a shopify payments saúdavel.

Wear Luvensi
Estados Unidos
9 dias usando o app
Chargeback Solutions FZCO deixou uma resposta 10 de agosto de 2026

Muito obrigado pelo comentário! Fico feliz em saber que o app está ajudando.

4 de agosto de 2026

This chargeback protection service has been invaluable in safeguarding my payment processing account. The team responds promptly and handles alerts in a timely and efficient manner. It was recommended to me by several people who had already used the service, and it has proven to be one of the best apps I have added to my Shopify store. I highly recommend it to any business looking to scale smoothly and confidently while increasing revenue.

Clark Collins
Romênia
1 dia usando o app
Chargeback Solutions FZCO deixou uma resposta 10 de agosto de 2026

Thank you so much for taking the time to leave a review. We're really pleased to hear that you're happy with our service!

3 de junho de 2026

We've only been using the app for a few days, but so far the experience has been excellent.

On just the second day after activation, we received an alert that allowed us to act quickly and prevent a chargeback. That single event alone demonstrated the value of this tool for our business.

The setup was straightforward, the alerts work as expected, and the platform provides confidence by helping us monitor potential disputes in real time.

Everything has been running smoothly so far, and we are very satisfied with the results. We would recommend this app to any store looking to reduce chargeback losses and gain greater control over the dispute process.

Veltrix WorkWear
Reino Unido
1 dia usando o app