Trouble Tracker | Chargeback
- Tarification
-
Installation gratuite. Des frais supplémentaires peuvent s’appliquer.
- Note
- 3,6 (5)
- Développeur
- Chargeback Resolver LLC
Galerie d’images vedette
Secure your store with chargeback defense & hunt down order problems before they impact fulfillment.
Introducing Chargeback Resolver: A powerful app protecting your e-commerce store from credit card disputes & problematic orders. Our technology streamlines the chargeback rebuttal process, resulting in increased win rates & returned revenue. Simultaneously, our advanced Trouble Tracker identifies problematic orders & headache customers to provide real-time alerts for merchants to understand the risks associated with an order.
- Expert Dispute Assistance: Our skilled team handles your chargeback disputes
- Trouble Tracker: Harness data-driven insights to identify problematic orders
- Real-Time Alert System: Receive instant notifications for problematic orders
Contient du texte non traduit
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Interface administrateur Shopify
Catégories
Types de fraudes
Outils de prévention
Alertes et analyses de données
Tarification
Choisissez le forfait qui convient le mieux à votre entreprise.
Free
Installation gratuite
Chargebacks - 20% Success Fee revenue returned through disputes. Trouble Tracker $0.30 fee per order
Contient du texte non traduit
Tous les frais sont facturés en USD. Voir toutes les options de tarification
Avis (5)
My store has been open for almost 2.5 years without a single chargeback. One chargeback was submitted from a customer for product they received and returned past our return period...and sent to an address where I am NOT located. Not only did I submit full transcripts of conversations with this customer that occurred over a 2-week period, I also emailed a copy of our return policy, proof that the item was NOT sent to my location, they FAILED to include this documentation and sumitted a generic letter which wound up being rejected. Because of that, my store was removed from the Shop Pay app which is a HUGE referral business for my store. I wish I could SUE them.
Amazing app with an even better team! The app runs seamlessly in the background with very little to no attention needed by our team unless there is an issue with an order (which is what we wanted!). The Shipstation integration helps with fulfillment communication and keeps questionable orders from being shipped while they are under review by the Trouble Tracker Team. Overall - this app is great and we are very happy we switched to it!
Great service! By relying on Trouble Tracker we've been able to win more chargebacks and recover more time to focus on our own operations. Highly recommend.
Assistance
L’assistance pour l’appli est assurée par Chargeback Resolver LLC.
Ressources
Développeur
4660 New Broad St., Orlando, FL, 32814, US
Lancement
16 juin 2023
Plus d’applications comme celle-ci
Répond à nos normes les plus strictes en matière de performance, de conception et d’intégration. En savoir plusS’ouvre dans une nouvelle fenêtre
