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Setup in <1 week, already handled x3 alerts, and Jean was super helpful in getting my descriptors optimized for max coverage. Also super clean and nice user interface. So glad I found this service and highly recommend it to merchants focused on LTV/subscriptions.
Good to hear the alert handling has been working well for you, Manolytes. That's exactly what we built it for.
Amazing customer service from Chargeblast! I had an issue with one of my alerts and received a very fast response. I’m looking forward to cutting down on chargebacks.
Thank you, Lorence, for all your help!
Honestly these guys are great. Super quick to respond whenever I reach out, like genuinely fast, not the usual "we'll get back to you in 48 hours" thing. They always know exactly what they're doing, sharp every single time, and they actually deliver on time. The detection rate has been really solid for me and the service works fully, exactly the way it's supposed to. No chasing them down, no half-answers, just straight to the point every time.
At this point it lowkey feels like a premium service, in other words its a a luxury lol. Completely satisfied across the board. If you're on the fence, just go for it as the Chargeblast team delivers 100% of the time.
K.
Eureka was quick to help identify an alert with a few possible match order. Great experience with Chargeblast! Saves extra cost and very straightforward in keeping unintended expenses down. Thanks!
Top tier support team alongside the already exceptional service, Eureka is absolutely amazing every time we reach out.
We’ve had a good experience with Chargeblast so far. Setup was fairly straightforward, and it’s been helpful in giving us more visibility into chargebacks and prevention efforts. The team has also been responsive whenever we had questions. Still evaluating long-term impact, but overall it has been a useful addition to our workflow.
Great software. I was new to this type of service and the customer support from Franz helped me a lot, very gratefull I had him.
Thanks for giving us the chance to work through this with you, PrimeHaven. Glad our team was able to help — don't hesitate to reach out if anything else comes up.
Excellent support! Franz was very professional, patient, and answered all of my questions clearly. He helped me set up Chargeblast correctly and guided me through every step. Thank you for the great support!
Very easy quick respnding and helpful. They help me with anyhting i need with in minutes and if.i haev an issue its resolved withen a couple of hours! Love the rates thay gave me and how their system works!!
Thanks for giving us the chance to work through this with you, Melo. Glad our team was able to help — don't hesitate to reach out if anything else comes up.
works great, customer support is on point and very helpful!
Thanks for the kind words, Aleo. Really glad Chargeblast has been making a difference for your business — we'll keep at it.
