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Mariane was awesome with my request to ensure that I had everything set up properly for Chargeflow to work on my behalf. Looking for to having this app help me on the backend with my business.
They are really helpful, and always available to handle your store Disputes. A Big Thanks to the Team.
Excellent service. Only way to win chargebacks is with them. no effort needed
Good customer service, Marianer is friendly and supportive!
The customer service is exceptional. The chatbot is highly effective, and support staff are consistently available to address any inquiries. The level of professionalism is outstanding.
This company just double charges me twice the same chargeback 2805,36$ !! Crazy, I have to escalade to shopify billing team to get a refund. I suggest to avoid this company.
Hi Bijoux Medusa,
thank you for flagging this. A duplicate charge is something we take seriously and want to make right.
Our customer experience team has personally reached out to you directly to confirm the status of your refund and make sure this is fully resolved.
The Chargeflow Team
Great app for auto-managing your chargebacks - Has saved our team so much time every month. Customer service is amazing as well
very helpful with explaining how to win cases, its nice to know you have a team backing you and doing everything they can
Very responsive service. Answering all my questions and concerns.
Easy to use, very good support from their Customer Success team.
