Anmeldelser (432)

Samlet bedømmelse
4,4
Antal pr. bedømmelsesniveau
  • 91 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 7 % af bedømmelserne er på 1 stjerner
20. december 2022

Very informative and helpful, easy to work with and they recently also won a chargeback for me which is great! Definitely recommend this app to all store owners.

Luxora London
Storbritannien
Cirka en måned bruger appen
Chargeflow, Inc. svarede 26. december 2022

Thanks so much for your great feedback!

Winning chargebacks is easier than ever, after handling hundreds of thousands of cases for our clients.
We're glad we could help you recover your lost money:)

27. december 2022

Great team to work with and the idea of helping to win the case with percentage from the case is great agreement to have this app installed on all your shopify stores without no monthly fees!

DNS Wear
USA
4 dage bruger appen
Chargeflow, Inc. svarede 9. januar 2023

Thank you for your great feedback!

Our business model is very simple, and puts both you and us on the same boat - when you win, we win.

Redigeret 27. december 2022

I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon.
The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.

Dotflakes
Canada
7 dage bruger appen
Chargeflow, Inc. svarede 27. december 2022

Thank you so much for your feedback. Actually, our team have completed the sync with your account and the issue you reported have been resolved already. Boaz, your Customer Success manager will be in touch with you shortly to guide you through your current dispute situation. Once again, thank you for putting your trust in Chargeflow.

Ariel

Redigeret 5. januar 2023

Beautiful experience, lovely onboarding and very friendly UX. Shout out to Boaz for his amazing assistance!

Creative Home
Frankrig
24 dage bruger appen
Chargeflow, Inc. svarede 9. januar 2023

Thanks so much for your kind words, I appreciate it!

Supporting our clients is a top priority, along with providing a friendly UX to our superb technology.

16. januar 2023

Love the Chargeflow app. Has saved us hours of time manually compiling and submitting chargeback responses. Highly recommend

Aikido Steel
Canada
6 måneder bruger appen
Chargeflow, Inc. svarede 6. februar 2023

Thank you for your honest review!

Indeed, we aim to save your precious time by using our superb AI technology and extensive professional experience.

Thanks again:)

18. januar 2023

This is probably the most useful app I've ever found for dealing with disputes. Customer support responds in an instant and deals with all of your issues fast.
You can save a ton of time by not having to deal with disputes yourself. I thought I was very good at dealing with disputes but after you see how much effort they put to provide evidence for your dispute cases you will feel like a rookie! Best app ever!

marnetic
Grækenland
7 dage bruger appen
Chargeflow, Inc. svarede 7. februar 2023

Wow, thanks so much for your great review!

Everyone should invest their resources in what their best at. So while you, as a merchant, should grow your business ,quantity-wise and quality-wise, we invest in improving our technology continuously in order to save you time & money as much as possible.

16. februar 2023

Chargeflow has been a game changer in terms of time saving and also recovering funds due to fraudulent disputes. Their team is professional and highly responsive, I've only received stellar support for them. Highly recommended.

Product Sage Collectibles
USA
2 måneder bruger appen
Chargeflow, Inc. svarede 20. marts 2023

Thanks for your kind words:)

All types of disputes can be professionally handled automatically with our technology.
We will do our best to continue provide stellar human-service as well, for any need.

23. februar 2023

The very best tech comes from Israel. Just won a chargeback through chargeflow. The whole process was automated. And upon looking at the chargeback form that they submitted to the bank it was really well put together. Far better than I could have manually done!

Atlantean Alchemy®
USA
7 måneder bruger appen
Chargeflow, Inc. svarede 20. marts 2023

I appreciate you kind feedback - thank you!

Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.

After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

27. februar 2023

Highly recommend! Great customer service, and very successful with chargebacks.

FIXATION
USA
2 måneder bruger appen
Chargeflow, Inc. svarede 20. marts 2023

Thank for your great feedback!

I'm happy you can be calm about any coming chargeback, now that you have experienced the past ones being fully handled and won:)

13. marts 2023

Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend

Trillest Co
USA
9 måneder bruger appen
Chargeflow, Inc. svarede 20. marts 2023

Thanks for you worm words!

Tens of thousand of submitted evidence had built our expertise in the entire chargeback field, in order try the best to avoid them, but to be prepared to handle them once they occur.

We're always here with our human live service, anytime:)