Rezensionen (432)

Gesamtbewertung
4,4
Anzahl pro Bewertungsstufe
  • 91 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 7 % der Bewertungen sind 1 Sterne
5. März 2025

Lost over €1,000 in just one week because of Chargeflow's inability to respond to disputes on time! This level of negligence is outrageous and completely unacceptable. The fact that I have to deal with these disputes myself shows how unprofessional this service truly is.

I demand immediate contact with someone who can take responsibility and provide the support I need. Your lack of communication and failure to act in a timely manner is costing me money and causing immense frustration. This cannot continue.

OrthoDay
Niederlande
27 tage mit der App
Chargeflow, Inc. hat geantwortet 8. Juli 2026

Hi OrthoDay,

thank you for sharing this. Losing such amounts is serious, and we understand why you needed immediate answers.

We've made significant improvements to our integrations and automation since then. Our customer experience team has personally reached out to you directly to walk through what changed and see if we can earn another chance.

The Chargeflow Team

13. Februar 2025

Chargeflow has been a game-changer for us!

With its no-win, no-fee model, it delivers us instant ROI while saving us valuable time.

The service has helped streamline our operations across multiple stores and processing platforms.

The team is always helpful and attentive, open to development feedback, with Boaz consistently on hand to assist with any questions.

Highly recommend for anyone looking to simplify chargeback management!

PhenQ (USA)
Vereinigtes Königreich
11 monate mit der App
28. Januar 2025

No brainer application - Chargeflow has incrementally added top and bottom line for our business with very low lift and time requirements from our team.

Highly recommend for any scaling e-commerce brand!

Obvi
Vereinigte Staaten
Mehr als ein jahr mit der App
10. Januar 2025

Chargeflow's chargeback responses are outstanding and have saved our team a significant amount of time. The account managers are incredibly helpful and provide tailored support, making the process smooth.

The dashboard/interface is user-friendly and intuitive, allowing easy access to all essential information. Overall, I highly recommend Chargeflow for anyone looking to enhance their chargeback management.

The Beard Club
Vereinigte Staaten
Mehr als ein jahr mit der App
9. Januar 2025

Fantastic app. For years we used CB911 and when they alerted us, we had to login, find the last 4 digits of the card, then go search for it in our payment processor and issue the refund manually, then go back into CB911, and mark it as refunded.

We recently received a Chargeback and ChargeFlow alerted us but also went in and refunded the order on our behalf before it became a chargeback. Our team had to do nothing. Great service and must have to keep your % low.

Also, Mariane in support was super helpful.

Site To Buy
Vereinigtes Königreich
Etwa 2 monate mit der App
23. Dezember 2024

The Charge flow team provides valuable support by compiling and submitting online disputes to financial institutions on behalf of you. Their accessibility round the clock through chat ensures continuous assistance to help guide you in effectively presenting your case and increasing the likelihood of a successful resolution in your favour.

Khanumjan
Vereinigtes Königreich
7 monate mit der App
11. November 2024

Chargeflow has been instrumental in automating our chargebacks, saving our team valuable time to focus on running our business. Our CSM, Boaz, has been fantastic to work with—he's guided us through the best practices for chargeback prevention and is always available to answer any questions that come up. The main dashboard makes it simple to track Chargeflow’s effectiveness in combating chargebacks at a glance. The clear breakdown of open, pending, and won/lost chargebacks, along with easy-to-read categorization, has made managing this process straightforward and efficient.

Superfoods Company
Vereinigte Staaten
7 monate mit der App
25. September 2024

It's been great so far. They are continually making good improvements to the entire dashboard and overall UX and it's amazing to hand this part of owning a business off to someone who does it well. Customer support has been timely and helpful.

Sweeter Gifts
Vereinigte Staaten
8 monate mit der App
11. September 2024

Chargeflow has been so helpful in handling our chargebacks, and has taken such a lift off the team! The platform is easy to navigate, very intuitive, and I especially love that you're able to see who your account rep is within the account icon, as well as schedule a meeting!

Love Wellness
Vereinigte Staaten
Etwa ein jahr mit der App
27. August 2024

Chargeflow has been extremely helpful navigating fraudulent chargebacks for our small shop. If you are looking for a fair price and a company that will have your back every step of the way to resolving chargeback issues look no further than Chargeflow.

7000 Feet Running Company
Vereinigte Staaten
Etwa ein jahr mit der App