Avis (432)

Note globale
4,5
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
12 septembre 2022

Chargeflow is literally amazing. The people working for this company are extremely nice and helpful. Best part is their service and how they charge for their services. They take so much stress away from us with the chargebacks as they do everything for you. Absolutely incredible!!

HighPeakCo
États-Unis
2 jours d’utilisation de l’application
Chargeflow, Inc. a répondu 19 septembre 2022

Thanks, we appreciate your great review!
Focusing on a few tasks only is crucial for growing a business, and our task is to make sure the chargebacks chore will no longer be on your to-do list.

21 septembre 2022

I used this to manage all my chargebacks across all providers and keep everything in one location. Very easy to use.

SIO Beauty
États-Unis
14 jours d’utilisation de l’application
Chargeflow, Inc. a répondu 22 septembre 2022

Thanks for your kind feedback!
We do our best to integrate with any platform and payment processors out there, in order to provide full coverage for your online orders.

26 octobre 2022

So far it has been a good experience. I appreciate the one on one conversation to introduce me to the application.

Mike n' Mandy's Corner
États-Unis
1 jour d’utilisation de l’application
Chargeflow, Inc. a répondu 31 octobre 2022

Thanks for your great review Mike!
We do our best to integrate our superb technology with human relationship, to promise the satisfying service we provide.

27 octobre 2022

I've been selling online for almost 20 years; I've had my share of heartache being targeted by scammers. Chargeflow just won a HUGE chargeback for me. The scammer groomed me by following through perfectly will 2 smaller sales, then went for a $1100 sale, WOW! (that was a first). I must say, I think this is the very first chargeback at that level I have ever won. They fought a few other chargebacks for me that I lost, but that was my mistake of not seeing some problems (no charge for them to fight them, they only charge a percentage if I win)--I didn't catch the key things that set me up for the loss on those. But this big one, I did more correctly, and they won. And what's wonderful? I did NOTHING! no filling out forms, no grappling with faxes, etc.--chargeback came in, they did everything immediately. Lastly, they are always available within one minute to chat if I ever have questions. VERY professional people. Use them! Save yourself TONS of time and headaches.

My Picks for You
États-Unis
7 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 31 octobre 2022

It's great serving grateful clients like you:)

We put A LOT of efforts into developing our AI app so it would become a completely hands-off solution for busy merchants like yourself. With the machine learning and expertise of our analysts we manage to increase the win-rate significantly and save you the precious time you should spend on growing your business.

Thank you so much for your kind words!

23 novembre 2022

I used this app and immediately got direct communication on zoom within 48 hours excellent service so far ! waiting for my result on my chargeback

TheWavyyWay
États-Unis
4 jours d’utilisation de l’application
Chargeflow, Inc. a répondu 29 novembre 2022

Thank you for your kind words!

We like to get to know our clients on a personal level, it's always nice, and also in order to fully understand your business needs and tailoring our services accordingly.

29 novembre 2022

Researched and interviewed many different chargeback services, and found that many of them are lacking the core features that Chargeflow has integrated into their app. They automate the data pulling, build out and submit each chargeback, and even have dedicated support agents managing all this for you, I really couldn't believe it until using them for over 4 months now. The amazing part is, they only charge you based on winning the chargeback, so they are aligned to do the best job possible. The team is friendly and amazing to work with also! Highly recommend.

Vinia
États-Unis
9 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 26 décembre 2022

Thank you so much for your great review!
Being past-merchants ourselves, we understand this underbelly part of businesses, and thus do the best to provide the finest service we can.

30 novembre 2022

We've been using Chargeflow for about 6 months now, and the amount of time and money they have saved us is unreal. Their support team are professional, timely and always open for a chat if you encounter any issues. Can't thank you guys enough! Love from UK :)

Cablenova
Royaume-Uni
6 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 26 décembre 2022

Thank you so much, I appreciate your kind words:)
The combination of technology and human-service is prioritized by us, so I'm glad to hear it is noticeable by you as well!

9 décembre 2022

The team is highly professional and responsive. I'd recommend this anyone who wants to scale their business and invest valuable time into business development, rather than dealing with disputes.

All Time Mats
Canada
3 jours d’utilisation de l’application
Chargeflow, Inc. a répondu 26 décembre 2022

Great feedback, thanks a lot!
Merchants are really amazed with how much free-time they have once they don't need to deal with their chargebacks.

12 décembre 2022

I recently had my first experience with Chargeflow's customer support team and I must say that I was pleasantly surprised. Everyone I spoke with was incredibly helpful and went above and beyond to make sure my issues were resolved. I was initially hesitant to give Chargeflow a try because I had heard mixed reviews from friends, but I'm glad I took the plunge. The customer support alone has made it worth it for me. I would definitely recommend Chargeflow to others based on my experience.

Paradsis
Royaume-Uni
Environ 2 heures d’utilisation de l’application
Chargeflow, Inc. a répondu 26 décembre 2022

Thanks so much for your kind and honest feedback!

We know that our clients seek for an immediate and helpful human service to come along with our fine technology, especially when it comes to frustrating chargebacks they get hit by.

18 décembre 2022

Great app and an essential tool for all Shopify store owners. Very detailed and thorough. The app works for both physical goods and digital products and services.

Recommendation Letters
États-Unis
7 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 26 décembre 2022

I appreciate your great feedback, thank you!

We managed to tailor our product and services for any e-commerce business, combining our superb technology and experience.