Avis (432)

Note globale
4,5
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
15 octobre 2024

The customer support is amazing. Detailed explanations, willingness to help. Thank you so much! Maria is the best!

DreamGleam
Royaume-Uni
9 mois d’utilisation de l’application
5 juillet 2024

Received a large chargeback, reached out via chat and Maria was able to come back promptly and escalate its review. Customer service very responsive.

Evolvate Pro
États-Unis
21 jours d’utilisation de l’application
3 octobre 2023

Chargeflow is a game-changer for managing chargebacks! I've just started using it, and I'm already impressed by how easy it is to navigate. Looking forward to exploring more of its features.

true-deals-club
États-Unis
4 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 23 octobre 2023

I appreciate your feedback, thanks:)

We work hard to allow a seamless and easy usage of our app, so you can focus on growing your business with no worries about chargeback handling.

14 janvier 2022

They handle all my chargeback very professionally and I don't have anything to worry now. Thank you

Luver Paris
États-Unis
5 jours d’utilisation de l’application
Chargeflow, Inc. a répondu 23 janvier 2022

Thank you for your great review 🙏 We're always here to help, 24/7 🙂

28 mars 2022

This app is a must have for your store. We have saved so much time from handling customer disputes. We have seen a good success rate for disputes too!

Instastyled | Online Fashion Free Shipping Clothing, Dresses, Tops, Shoes
Chine
4 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 11 avril 2022

Thank so much for your feedback. We appreciate you as our customer and hope every store will enjoy using Chargeflow like you did so far. Great to hear you are satisfied with the success rate and we would love to continue serving you.

17 juillet 2022

I wasn't sure what to expect when signing up for these guys. We a lot of our cases but we wanted to let someone else handle it for a change and increase our win rates. I have to say I am not disappointed and they are extremely thorough. I was literally blown away by the depth of info they had on an order in dispute. None of the cases we handled ourselves had as much info so I would imagine their win rate is considerably higher. After signing up Mr Edelman contacted me for a 30 minute chat. He really sealed the deal for me. Highly recommend these guys to take the stress away from disputes for PayPal, Stripe, Shopify Payments etc.

GO-ULTRA
États-Unis
3 jours d’utilisation de l’application
Chargeflow, Inc. a répondu 28 juillet 2022

We really appreciate your kind words!
Handling disputes can be rough for merchants, especially when using several payment processors, but Chargeflow's AI saves a lot of time and money, in the most professional way.

23 novembre 2022

Gentle man very informative about charge backs looking forward to implementing charge flow with my store

2 Nique's Creation
États-Unis
4 jours d’utilisation de l’application
Chargeflow, Inc. a répondu 29 novembre 2022

Thanks so much for your feedback!

Our efforts are focused on making our app simple and friendly-user, however we will always be ready and willing to meet you, as a client, in person and assist with any aspect that arises.

10 mars 2023

Maria was absolutely wonderful to chat with. It was a REAL person behind the customer service and she was able to help me confirm multiple things. We have yet to see if the program will help with chargebacks as we just submitted one... however, the evidence is in our favor, thus far, and we are expecting a positive result.
It's truly MIND boggling what people will do to get money back for a product they received. We are dealing with a customer who stated they did not receive their package TWICE... living in a gated community. GEO scans show that their package was delivered TWICE... meaning, they not only got the product TWICE, but they made a claim with the Carrier AND did a chargeback! So dubious and should be punishable by law as fraudulent! UGH
Hope Chargeflow will work!

Creating Perfume
États-Unis
7 jours d’utilisation de l’application
Chargeflow, Inc. a répondu 20 mars 2023

Hey, thanks for your great feedback:)

Indeed, chargebacks can be very frustrating, as the majority of them are coming from fraudsters unfortunately.

The best way to fight back is to spend the minimum amount of time & money in order to win and recover your lost money, and simultaneously allowing you to focus on growing your business without worrying about disputes.

7 mai 2023

Review: Chargeflow Dispute Chargebacks is a game-changer for online businesses on Shopify. This app offers an intuitive and efficient solution to manage and resolve chargeback disputes with minimal effort. The interface is user-friendly, making it easy to navigate and understand, even for those new to the world of chargebacks.

Chargeflow's automation saves time and money, allowing you to focus on growing your business while it handles the tedious aspects of dispute management. The app's success rate in resolving disputes is impressive, offering peace of mind knowing that the chances of winning chargeback cases are high.

In summary, Chargeflow Dispute Chargebacks is a must-have for any Shopify store owner looking to streamline their chargeback dispute process and protect their revenue. Highly recommended!

Ombrello
Australie
23 minutes d’utilisation de l’application
Chargeflow, Inc. a répondu 28 août 2023

Your great feedback is much appreciated, thanks so much!

In addition to protecting your profit by recovering your lost money from chargebacks, we can now help any business to prevent chargebacks from happening in the first place as well.

Thanks again!

15 mai 2023

The team has gone above and beyond to accommodate our needs. Great results so far, highly recommend.

Permatan™
Australie
7 jours d’utilisation de l’application
Chargeflow, Inc. a répondu 28 août 2023

Thanks for your great review!

Your business needs is our mission, we're always here for any need.