Avis (433)

Note globale
4,5
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
10 janvier 2026

Since we implemented this app, we lost all the chargebacks we got. Comparatively with before where we used to win about 30-40% of the cases

Säker
Canada
10 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 8 juillet 2026

Hi Säker,

thank you for sharing this. A drop in win rate compared to before is worth taking seriously, and we hear you.

Our customer experience team has personally reached out to you directly to review your cases and make sure your account is fully optimized.

The Chargeflow Team

4 décembre 2025

Chargeflow has been a huge time-saver for my store. Their automated dispute handling is incredibly smooth and removes all the stress of dealing with chargebacks manually.
The evidence files they generate are professional, detailed, and always submitted on time — something that used to take me hours every week.

Their support team is extremely helpful, fast, and friendly. They really care about merchants and go the extra mile to assist.
If you’re a Shopify merchant dealing with disputes, this app is absolutely a must-have. It saves time, increases your win rate, and gives you complete peace of mind.

Highly recommended

Nekelon
Allemagne
3 mois d’utilisation de l’application
22 avril 2026

Support is amazing, jason helps out a lot with the support side

Artesia Vitality
États-Unis
Plus d'un an d’utilisation de l’application
23 avril 2026

Aubrey was great to work with. Saved the day in the last moment

Coffee Whouse Inc.
Canada
Presque 2 ans d’utilisation de l’application
28 octobre 2025

Horrible experience with this company. We had a win rate of around 30% and they do not even reach out to remind you to submit additional information that can be helpful, they just submit a prompt from chatGPT and call it a day. You're better off submitting more compelling evidence yourself, on top of that we were charged an 8% cancellation fee.

Euro Auto Design
États-Unis
7 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 8 juillet 2026

Hi Euro Auto Design,

thank you for the detailed feedback. A reduced win rate isn't what we want for your business, and the concern about evidence quality and proactive communication is valid.

We're taking this feedback directly to our product team. Our customer experience team has personally reached out to you directly to go through your account.

The Chargeflow Team

24 octobre 2025

Chargeflow has been an essential addition to our business, it’s truly a must-have for any Shopify store that wants to protect revenue and save time dealing with chargebacks. The system works flawlessly and gives peace of mind knowing everything is handled professionally.

Their customer support is exceptional. Cassie has been amazing, always available, responsive, and incredibly professional in guiding us through every step. It’s rare to find such dedicated service these days. Highly recommend Chargeflow to all merchants who value efficiency, automation, and reliable protection.

Luxuryzion
R.A.S. chinoise de Hong Kong
Environ un mois d’utilisation de l’application
Modifié le 23 octobre 2025

I couldn’t be happier with our experience using Chargeflow. As an eCommerce merchant, dealing with chargebacks used to drain time, energy, and revenue—but with Chargeflow we’ve turned the tables.

From day one, the setup was seamless. Chargeflow’s team helped get us connected quickly (we’re using Shopify and Stripe) and we were up and running in virtually no time. Their one-click integration and automated workflows mean we’re no longer bogged down in tedious dispute paperwork.

CraftNest
Allemagne
2 mois d’utilisation de l’application
17 octobre 2025

Highly recommended to install for any Shopify stores. Excellent support, fast and helpful replies, and I want to highlight Jason for his support with our queries, disputes and app configurations. Most importantly, we're now winning back ridiculous chargebacks that we've unfairly lost to in the past.

Spectres
Singapour
3 mois d’utilisation de l’application
30 septembre 2025

So far so good. Onboarding was easy and intuitive. I scheduled a support call to make sure I had done everything correctly, and am happy that I did - Juda helped me to add several more integrations!

No new chargebacks yet, so we'll see how things go in the future

Core Fabrics
Canada
26 jours d’utilisation de l’application
Modifié le 30 septembre 2025

Uninstall immediately even FREE Plan.
Auto submit chargeback to Shopify without key evidence cause our cases lost.
First time try chargeflow, first then we lost.
Now buyer get our free product without return, and we lost both money and good + 15usd chargeback fee,
we will do our own document for now

Ti-Parts Titanium
Singapour
6 mois d’utilisation de l’application
Chargeflow, Inc. a répondu 8 juillet 2026

Hi Ti-Parts Titanium,

thank you for sharing this. Losing your first dispute with us, is not the start we want for any merchant.

Our customer experience team has personally reached out to you directly to explain what happened and to see if we can earn another chance with a properly configured account.

The Chargeflow Team