レビュー (433)

総合評価
4.5
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の7%は1つ星です
2022年12月27日

Great team to work with and the idea of helping to win the case with percentage from the case is great agreement to have this app installed on all your shopify stores without no monthly fees!

DNS Wear
アメリカ合衆国
アプリの使用期間:4日
Chargeflow, Inc.が返信しました 2023年1月9日

Thank you for your great feedback!

Our business model is very simple, and puts both you and us on the same boat - when you win, we win.

編集日:2022年12月27日

I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon.
The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.

Dotflakes
カナダ
アプリの使用期間:7日
Chargeflow, Inc.が返信しました 2022年12月27日

Thank you so much for your feedback. Actually, our team have completed the sync with your account and the issue you reported have been resolved already. Boaz, your Customer Success manager will be in touch with you shortly to guide you through your current dispute situation. Once again, thank you for putting your trust in Chargeflow.

Ariel

編集日:2023年1月5日

Beautiful experience, lovely onboarding and very friendly UX. Shout out to Boaz for his amazing assistance!

Creative Home
フランス
アプリの使用期間:24日
Chargeflow, Inc.が返信しました 2023年1月9日

Thanks so much for your kind words, I appreciate it!

Supporting our clients is a top priority, along with providing a friendly UX to our superb technology.

2023年1月16日

Love the Chargeflow app. Has saved us hours of time manually compiling and submitting chargeback responses. Highly recommend

Aikido Steel
カナダ
アプリの使用期間:6ヶ月
Chargeflow, Inc.が返信しました 2023年2月6日

Thank you for your honest review!

Indeed, we aim to save your precious time by using our superb AI technology and extensive professional experience.

Thanks again:)

2023年1月18日

This is probably the most useful app I've ever found for dealing with disputes. Customer support responds in an instant and deals with all of your issues fast.
You can save a ton of time by not having to deal with disputes yourself. I thought I was very good at dealing with disputes but after you see how much effort they put to provide evidence for your dispute cases you will feel like a rookie! Best app ever!

marnetic
ギリシャ
アプリの使用期間:7日
Chargeflow, Inc.が返信しました 2023年2月7日

Wow, thanks so much for your great review!

Everyone should invest their resources in what their best at. So while you, as a merchant, should grow your business ,quantity-wise and quality-wise, we invest in improving our technology continuously in order to save you time & money as much as possible.

2023年2月16日

Chargeflow has been a game changer in terms of time saving and also recovering funds due to fraudulent disputes. Their team is professional and highly responsive, I've only received stellar support for them. Highly recommended.

Product Sage Collectibles
アメリカ合衆国
アプリの使用期間:2ヶ月
Chargeflow, Inc.が返信しました 2023年3月20日

Thanks for your kind words:)

All types of disputes can be professionally handled automatically with our technology.
We will do our best to continue provide stellar human-service as well, for any need.

2023年2月23日

The very best tech comes from Israel. Just won a chargeback through chargeflow. The whole process was automated. And upon looking at the chargeback form that they submitted to the bank it was really well put together. Far better than I could have manually done!

Atlantean Alchemy®
アメリカ合衆国
アプリの使用期間:7ヶ月
Chargeflow, Inc.が返信しました 2023年3月20日

I appreciate you kind feedback - thank you!

Our goal is to allow our clients to focus on growing their business and not worry about chargebacks at all.

After submitting tens of thousands of responses on behalf of our clients, you can be positive that our Ai technology and our experts can surely save you plenty of time & money:)

2023年2月27日

Highly recommend! Great customer service, and very successful with chargebacks.

FIXATION
アメリカ合衆国
アプリの使用期間:2ヶ月
Chargeflow, Inc.が返信しました 2023年3月20日

Thank for your great feedback!

I'm happy you can be calm about any coming chargeback, now that you have experienced the past ones being fully handled and won:)

2023年3月13日

Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend

Trillest Co
アメリカ合衆国
アプリの使用期間:9ヶ月
Chargeflow, Inc.が返信しました 2023年3月20日

Thanks for you worm words!

Tens of thousand of submitted evidence had built our expertise in the entire chargeback field, in order try the best to avoid them, but to be prepared to handle them once they occur.

We're always here with our human live service, anytime:)

2023年3月31日

Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.

79Pets.com
シンガポール
アプリの使用期間:7ヶ月
Chargeflow, Inc.が返信しました 2023年4月18日

We appreciate your great review, thanks!

Now that we're fully handling your disputes, you will find extra time to invest in growing your business without worrying about your lost money from chargebacks:)