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My experience with the app and the support team has been good so far. The team has been responsive and helpful for setup and when I needed assistance. I’m hoping they can also help me with handling chargebacks from fraudulent customers, which would make the app even more valuable.
Jason has been a great help, providing clear answers instead of just sending a reference link, which is what most chat customer support services usually do
Carla was very helpful and gave me the proper instructions to get the task done.
Great App to reduce your chance on losing a chargeback, win more than usual.
great customer support too
Very nice app! I fully recommend it. Thanks to Carla and Maria who helped me set everything up, they were very attentive and professional.
BEST CUSTOMER SERVICE EVER THEY REPLY SO QUICKLY AND DO CALLS WITH YOU, they have helped me so much. Juda has helped Alot.
Great support to an already competent customer service set up —very efficient and helpful. Assisted me quickly and saved me a lot of time.
Cassie was great and answered all my hard questions :D thank you!
Provided and supported me with all the information and updates I needed. Great customer service!
Easy to use and generally gets good results. Support, when needed, is excellent, and the reps are very friendly and helpful. Recommended!