Recensies (434)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 7% recensies zijn 1 sterren
25 september 2024

Happy with assistance received in resolving an issue I had

Aero Carbon UK
Verenigd Koninkrijk
10 maanden gebruiken de app
15 september 2024

Their customer support is amazing. They help you really well. One of the customer support agents Maria did a fabulous job in helping me out and explaining how this works. Thank you so much Maria! I love chargeflow's support team. Their response time is really quick.

Global Sales & Service Ecommerce
Verenigde Staten
3 maanden gebruiken de app
13 september 2024

Mariane was awesome with my request to ensure that I had everything set up properly for Chargeflow to work on my behalf. Looking for to having this app help me on the backend with my business.

Silent ASSASSIN
Verenigde Staten
16 dagen gebruiken de app
5 september 2024

They are really helpful, and always available to handle your store Disputes. A Big Thanks to the Team.

Hoorain Designer Wear
Verenigd Koninkrijk
3 maanden gebruiken de app
20 augustus 2024

Excellent service. Only way to win chargebacks is with them. no effort needed

MissFinchNYC
Verenigde Staten
4 dagen gebruiken de app
16 augustus 2024

Good customer service, Marianer is friendly and supportive!

JenniBag
Singapore
19 dagen gebruiken de app
9 augustus 2024

The customer service is exceptional. The chatbot is highly effective, and support staff are consistently available to address any inquiries. The level of professionalism is outstanding.

Bounkit
Verenigde Staten
Ongeveer een jaar gebruiken de app
26 juli 2024

This company just double charges me twice the same chargeback 2805,36$ !! Crazy, I have to escalade to shopify billing team to get a refund. I suggest to avoid this company.

Bijoux Medusa
Canada
11 maanden gebruiken de app
Chargeflow, Inc. heeft geantwoord 8 juli 2026

Hi Bijoux Medusa,

thank you for flagging this. A duplicate charge is something we take seriously and want to make right.

Our customer experience team has personally reached out to you directly to confirm the status of your refund and make sure this is fully resolved.

The Chargeflow Team

22 juli 2024

Great app for auto-managing your chargebacks - Has saved our team so much time every month. Customer service is amazing as well

Mindhoney
Verenigde Staten
10 maanden gebruiken de app
17 juli 2024

very helpful with explaining how to win cases, its nice to know you have a team backing you and doing everything they can

haichemclothing
Verenigd Koninkrijk
2 dagen gebruiken de app