Chargeflow Terugboekingen

If you want to avoid chargebacks and prevent your money from being taken, downloading this app should be the last thing you do.

From the very first few days, I started receiving duplicate alerts for the same orders, and I was charged for both alerts even though there was only one order. I have also received alerts that still ended in chargebacks. According to their policy, I should not have been charged for those alerts, yet I was charged anyway.

Whenever I have raised these issues, they have simply said that they would escalate them to their internal team. They keep you waiting for several days and then claim that everything is correct, that you were not charged twice, and that they do not charge for alerts that still result in chargebacks—even when that is clearly not true.

You only need to do some basic math to see it. If you received X alerts but they charged you for X + Y alerts, something is obviously wrong. Of course, from their perspective, everything is fine because they are the ones keeping your money.

I had a few questions about our account, and support, Queen in particular was efficeint and very helpful with what i needed. Highly recommend Chargeflow!

Best hands-off solution for fighting chargebacks. Chargeflow will handle all chargebacks/claims for me, without my help or the help of an employee. So far, their responses to my chargebacks has been amazing which resulted in a lot of chargebacks won.

Customer service is 10/10, dashboard works great. Good app and company

Customer service responds insanely quick and actually helps instead of giving useless answers like most customer service in shopify apps. Literally had a perfect experience with this app and will continue to use it for SURE.

Great Service, if you have any questions just contact their support. Instant reply's. No brainer for any disputes or chargebacks.

ChargeFlow is an amazing app and it's providing great services.
Carla and Jason helped us in setting it up properly. It automates the dispute process, prevents chargebacks and hopefully will be a great help for our business to prevent fraudulent chargebacks while maintaining a steady growth.

Thanks a lot, ChargeFlow Team, especially Carla and Jason.

Keep it up.

Chargeflow is a must-have for your Shopify store. Their customer support is fast and reliable, answering questions quickly and handling chargebacks seamlessly. Once you set it up, they take care of everything, so you can focus on running your business without the hassle of disputes.

Chargeflow has been a game-changer for my business. The app makes handling chargebacks easy, and the team behind it is just as great. Mariane was an absolute pleasure to work with—quick, knowledgeable, and truly dedicated to helping merchants succeed. I highly recommend Chargeflow for anyone who wants to protect their store from disputes efficiently!

Chargeflow is going above and beyond to provide exemplary service regarding my first chargeback with them with a particularly difficult situation. I am extremely impressed how fast their responses is and it is clear they do anything to go to bat for their customers.