Chargeflow Prevent Chargebacks

So far so good. Onboarding was easy and intuitive. I scheduled a support call to make sure I had done everything correctly, and am happy that I did - Juda helped me to add several more integrations!

No new chargebacks yet, so we'll see how things go in the future

Uninstall immediately even FREE Plan.
Auto submit chargeback to Shopify without key evidence cause our cases lost.
First time try chargeflow, first then we lost.
Now buyer get our free product without return, and we lost both money and good + 15usd chargeback fee,
we will do our own document for now

I haven’t had to use Chargeflow to fight a chargeback yet, but I’m already impressed with the level of support and setup they’ve provided. Their team helped ensure everything was configured correctly from the start, giving me confidence that I’ll be covered if and when a chargeback happens.

What I really like is knowing that their AI-powered system can handle disputes automatically, saving me from the time-consuming process of building evidence myself. It feels like a safety net for my business, one that’s proactive, scalable, and performance-based. The dashboard is clear and easy to navigate, and it’s reassuring to have the tools in place for prevention, monitoring, and recovery without needing to be hands-on.

Even though I haven’t needed to recover a chargeback yet, having Chargeflow set up gives me peace of mind and lets me focus more on growing my business.

had a stressful chargeback situation, and Chargeflow stepped in with professionalism, speed, and incredible support. Carina and the team were transparent, reassuring, and truly went the extra mile to help me through the process. They made it so easy to submit evidence and handled everything from start to finish. It’s rare to find a service that genuinely has your back — and Chargeflow absolutely does. Highly recommend to any business owner looking for peace of mind when it comes to disputes and chargebacks!

Absolutely terrible experience. I installed Chargeflow hoping for help with chargebacks, but quickly realized they add no evidence to disputes. I submitted my own info, and their app left cases completely blank, yet they still claimed they were “handling” the disputes.

When I tried to uninstall and cancel, I followed their instructions exactly. Despite this, they charged my credit card $17.03 AFTER I requested termination, claiming an 8% fee for a dispute that was still “under review”—which they did zero work on.

On top of that, no refund was issued for the $100 I paid when I first joined for alerts option. I was penalized for wanting to leave the service after only a short time of use, and they never disclosed these hidden fees upfront.

Their email responses were dismissive, and even after I made it clear I didn’t need their help and would handle my own disputes, they charged me anyway.

If you’re a Shopify store owner. It’s a scammy billing model designed to trap you and charge you even after cancellation. I’ve reported them to Shopify and will be disputing the charges with my bank.

I unistalled the app after a few minutes and they still charge me.

We were very satisfied with Chargeflow during the first year of using their service. Unfortunately, in recent months the quality of service has declined significantly.

We had a negotiated price of $29 for alerts, yet we were charged $39 and the request for a refund was refused. Additionally, the Alerts feature does not perform as advertised. Instead of the claimed 90% effectiveness, our actual results were closer to 50%.

Regarding chargeback management, the 25% fee they take on recovered chargebacks is among the highest in the market. Several competitors now offer comparable or better results at a much lower cost.

Based on our recent experience, we cannot recommend the app in its current state.

Lost a fairly straightforward chargeback with this company - a chargeback that should have easily been won! It was an order not received with all proof of receipt attached to the order. Certainly not worth money. I uninstalled and canceled the app as soon as I found out the news that the chargeback was lost.

Chargeflow has totally changed the way we deal with chargebacks. As our Shopify store grew, we were spending way too much time dealing with disputes. Since we started using Chargeflow, it's been pretty much hands-off. Their customer service is also super responsive and helpful. Definitely recommend if you want to save time and stress.

The people at chargeflow are absolutely amazing to work with. They are very quick to respond, will help you with any questions that you may have and the system they use to help you win chargebacks is pretty amazing. The best part about this system is you only get charged if you win.

As a business owner i feel that every single business needs this on their website. We all know there are lots of people in the world that are not the most honest and this helps keep them honest and keeps your profits in your pocket.

If you are on the fence about using this company, please just go for it. you will not regret it!

Thank you Chargeflow!

So far so good! Mariane made it clear that I don't get charged unless they win the case for me, in which they'll take 25%. Sounds fair to me! She's been extremely helpful and kind throughout the process, offering to update me through email, which I prefer.

What happened:
Customer placed and order and then issued a chargeback 40 minutes later before we even got a chance to send her package. She stated that she wasn't able to receive her package. I refunded her but the chargeback sided with the customer anyway so I'm getting hit with a duplicate refund + chargeback fee of $15.

I'm looking forward to seeing how effective Chargeflow will be!