รีวิว (431)

การให้คะแนนโดยรวม
4.4
จำนวนต่อระดับคะแนน
  • 91% ของการให้คะแนนคือ 5 ดาว
  • 1% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 7% ของการให้คะแนนคือ 1 ดาว
22 กุมภาพันธ์ 2026

This is the best support team I’ve had the pleasure of working with. I’m usually a stressed entrepreneur, and to have 24/7 support especially after hours and on the weekends is just incredible. They’re very fast in responsiveness, thorough and have been able to handle every request even last minute ( a few hours before chargeback deadline ). So far they’ve won 3 out of 5 chargeback disputes and taken a huge load of my back. Super worth it.

Genie
สหรัฐอเมริกา
2 เดือน ในการใช้แอป
27 เมษายน 2026

amazing support got my issue resolved extremely quick!!

Sparkzya
สหรัฐอเมริกา
9 เดือน ในการใช้แอป
6 กุมภาพันธ์ 2026

They are exceptionally responsive to inquiries, and I'm impressed at their knowledgeability in how to handle fraudulent chargebacks. It's extremely reassuring to know that they are willing to engage with their customer's questions and take the time to listen to the full story.

Coolection
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
22 เมษายน 2026

Support is amazing, jason helps out a lot with the support side

Artesia Vitality
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
23 เมษายน 2026

Aubrey was great to work with. Saved the day in the last moment

Coffee Whouse Inc.
แคนาดา
เกือบ 2 ปี ในการใช้แอป
20 มกราคม 2026

Great experience so far.
Chargeflow has been very helpful with account setup and explaining the chargeback process clearly. The support team is responsive and professional, and the account review gave useful insights. Looking forward to continuing using the service.

Oloro
นอร์เวย์
1 วัน ในการใช้แอป
แก้ไขเมื่อ 11 กุมภาพันธ์ 2026

The help from the team was good everything is setup now, having my first chargeback. Let's hope for the best.

UPDATE: DON'T USE THIS APP, My chargeback has been lost. Now the customer has his money back and a free product. It's better to provide the proof yourself, a lot or promises but 0% results. Also my Shop Pay is deactivated because of this chargeback. I don't recommend it!

Stark Tech
เนเธอร์แลนด์
23 วัน ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 8 กรกฎาคม 2026

Hi Stark Tech,

thank you for sharing this.

Losing a dispute is genuinely frustrating, especially when it leads to Shop Pay being impacted.

Our customer experience team has personally reached out to you directly to go through what happened and make sure you're fully supported going forward.

The Chargeflow Team

10 มกราคม 2026

Since we implemented this app, we lost all the chargebacks we got. Comparatively with before where we used to win about 30-40% of the cases

Säker
แคนาดา
10 เดือน ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 8 กรกฎาคม 2026

Hi Säker,

thank you for sharing this. A drop in win rate compared to before is worth taking seriously, and we hear you.

Our customer experience team has personally reached out to you directly to review your cases and make sure your account is fully optimized.

The Chargeflow Team

4 ธันวาคม 2025

Chargeflow has been a huge time-saver for my store. Their automated dispute handling is incredibly smooth and removes all the stress of dealing with chargebacks manually.
The evidence files they generate are professional, detailed, and always submitted on time — something that used to take me hours every week.

Their support team is extremely helpful, fast, and friendly. They really care about merchants and go the extra mile to assist.
If you’re a Shopify merchant dealing with disputes, this app is absolutely a must-have. It saves time, increases your win rate, and gives you complete peace of mind.

Highly recommended

Nekelon
เยอรมนี
3 เดือน ในการใช้แอป
28 ตุลาคม 2025

Horrible experience with this company. We had a win rate of around 30% and they do not even reach out to remind you to submit additional information that can be helpful, they just submit a prompt from chatGPT and call it a day. You're better off submitting more compelling evidence yourself, on top of that we were charged an 8% cancellation fee.

Euro Auto Design
สหรัฐอเมริกา
7 เดือน ในการใช้แอป
Chargeflow, Inc. ตอบแล้ว 8 กรกฎาคม 2026

Hi Euro Auto Design,

thank you for the detailed feedback. A reduced win rate isn't what we want for your business, and the concern about evidence quality and proactive communication is valid.

We're taking this feedback directly to our product team. Our customer experience team has personally reached out to you directly to go through your account.

The Chargeflow Team