Chargeflow Prevent Chargebacks

Please be aware that the "Prevent" service automatically scans the orders in your Shopify store, meaning no authorization from you is required. Consequently, the amount you are charged depends entirely on how much they decide to deduct—this is a scam, and the "free installation" advertised on the page is merely a deceptive tactic.

Low Quality AI that malfunctions. DO NOT USE! Trust me, if you use it you will be sorry. Don’t be stupid and trust Chargeflow with your revenue. They used a generic AI to submit a minimal, useless response to a major chargeback without ever asking us for evidence!! That’s crazy.

They submitted a chargeback a month before the actual deadline, completely locking us out from uploading our own proof. The customer immediately won because the evidence submitted was so stupid!! It is a dangerous tool that does more harm than good. 100% warning to everyone: do not use!

Chargeflow charged me for four fraudulent transactions that belonged to another store, even though I had never used their app.

Despite this, a customer support agent named Chiara refunded only three of the four charges and refused to refund the remaining one. She shamelessly claimed that the refunds were issued as a gesture of “goodwill,” even though these charges were not mine in the first place.

This is completely unacceptable. Charging people for fees that belong to another store and then refusing to issue a full refund is outrageous. I strongly advise others to be cautious and avoid this app.

Chargeflow should be held accountable for this unacceptable conduct. Nobody should have to fight to recover money they were wrongfully charged.