Chargeflow Prevent Chargebacks

Please be aware that the "Prevent" service automatically scans the orders in your Shopify store without requiring any authorization from you. In reality, this is a scam; the "free installation" advertised on the page is merely a deceptive tactic. Ignore any prompts regarding free installation—the service is designed to automatically deduct charges from your account without any prior notification. You will only discover the total amount charged when the bill arrives, and the final figure is entirely at the discretion of the service provider. Rather than simply deducting the funds directly, they have opted to present you with a formal bill.

Low Quality AI that malfunctions. DO NOT USE! Trust me, if you use it you will be sorry. Don’t be stupid and trust Chargeflow with your revenue. They used a generic AI to submit a minimal, useless response to a major chargeback without ever asking us for evidence!! That’s crazy.

They submitted a chargeback a month before the actual deadline, completely locking us out from uploading our own proof. The customer immediately won because the evidence submitted was so stupid!! It is a dangerous tool that does more harm than good. 100% warning to everyone: do not use!

Chargeflow charged me for four fraudulent transactions that belonged to another store, even though I had never used their app.

Despite this, a customer support agent named Chiara refunded only three of the four charges and refused to refund the remaining one. She shamelessly claimed that the refunds were issued as a gesture of “goodwill,” even though these charges were not mine in the first place.

This is completely unacceptable. Charging people for fees that belong to another store and then refusing to issue a full refund is outrageous. I strongly advise others to be cautious and avoid this app.

Chargeflow should be held accountable for this unacceptable conduct. Nobody should have to fight to recover money they were wrongfully charged.