Chative ‑ Live chat & Chatbot

Chative ‑ Live chat & Chatbot

Priser
Gratis at installere. Mulighed for gratis prøveperiode.
Bedømmelse
1,0 (1)
Udvikler
Chative

Chat & sell directly on your store with the assistance of AI and automation.

Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks!

Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! mere
  • Unify all conversations, customers, orders, and product catalogues.
  • Access complete customer context, order history, and activity details.
  • Enable direct sales via everyday messaging apps, converting visitors into leads.
  • Ensure timely, personalized customer service and increase productivity.

Indeholder tekst, der ikke er oversat

Vis oversættelse

Sprog

Engelsk og Vietnamesisk

Denne app er ikke oversat til Dansk

Priser

Vælg det abonnement, der passer bedst til din virksomhed.

STARTER

Gratis at installere

A powerful package to kickstart your digital business communication.

Funktioner

  • Unlimited Shopify stores
  • Website Live Chat
  • Unlimited Messages
  • View Product Information
  • View Order Summary
  • View Order Details

TEAM

$10 om måneden

Scale up your team performance with CRM, reports & insights.

Funktioner

  • Custom Widget branding
  • Send Products
  • View Shopping Cart
  • Unlimited members
  • Unlimited history
  • Social CRM

14-dages gratis prøveperiode

BUSINESS

$25 om måneden

Increase communication throughput with customization and API.

Funktioner

  • Create Orders
  • Edit Orders
  • API & Webhooks
  • Automation Workflow
  • Custom Permissions
  • Priority Support

14-dages gratis prøveperiode

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

Anmeldelser (1)

Samlet bedømmelse
1
Antal pr. bedømmelsesniveau
  • 0 % af bedømmelserne er på 5 stjerner
  • 0 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 100 % af bedømmelserne er på 1 stjerner
6. juli 2023

It is not useful live chat app. No email or sound alert on notification. Never had customer service support.

Happy Crafting UK
Storbritannien
Cirka 2 måneder bruger appen
Chative svarede 14. september 2023

Hello Happy Crafting UK
We sincerely apologize for the experience you’ve had. Please allow us to address your concerns and take full responsibility for the issues you’ve faced.

Regarding notifications, we would like to clarify that our live chat is designed to provide both email notifications and sound alerts. However, it seems that there may have been a configuration or technical issue that caused problems on your end. We constantly test our app notifications and most customers report the sound alerts are sufficiently loud. So you likely encountered an isolated bug, which we will investigate and fix right away. Please give us a chance to discuss your situation so we can resolve any notification issues for you.

As for customer service support, we deeply apologize if you felt there was a lack of response, as providing timely support is our top priority. We thoroughly reviewed all recent inquiries with our team, but could not find any from you. Our live chat and in-app support options are available 24/7, so perhaps there was a misunderstanding or error in submitting your request. We would be happy to look into this further and ensure you receive the assistance you need going forward. Please send us your preferred contact details so we can connect with you directly about your experience.

Based on the information from your website, we did send you an email to follow up on your concerns, but unfortunately have not received a response yet. We sincerely hope you received our outreach, as we always feel regret when a customer has an unsatisfactory experience and want to resolve any issues unnecessarily caused. Please send us your preferred contact information so we can connect with you directly, address your concerns promptly, and avoid such unexpected situations in the future for both of us.

We are genuinely grateful that you took the time to share your concerns with us and look forward to serving you better in the future.

Support

App-support leveres af Chative.

Ressourcer

Denne udvikler tilbyder ikke direkte support på Dansk.

Udvikler

Chative

113B JALAN BESAR, Singapore, Singapore, 208833, SG

Lanceret

31. maj 2022 · Ændringslog

Flere apps som denne

4,4 ud af 5 stjerner 49 anmeldelser i alt • Mulighed for gratis prøveperiode
Get more sales with AI live chat, chatbot, and help desk.
5,0 ud af 5 stjerner 6 anmeldelser i alt • Gratis abonnement tilgængeligt
One AI agent + live chat: sells, supports & tracks orders 24/7
5,0 ud af 5 stjerner 2 anmeldelser i alt • Mulighed for gratis prøveperiode
Support customers using an AI bot with e-commerce features

Vil du tilføje en app?

Prøv Shopify gratis i 3 dage