Reviews (258)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app strongly boosts sales and conversions, especially via abandoned cart and checkout recovery, COD confirmation, and post‑purchase flows. They value reliable WhatsApp automations with rich media, broadcasts via API, and use it as a main support channel with FAQs, tracking, and lead forms. Reviews highlight quick setup, clean design, strong customization, reasonable pricing versus competitors, and fast, hands‑on support, including for customizations.
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I started using CTX to send automated messages for abandoned checkouts and I am so happy with the results! We already started recovering abandoned checkouts and increasing our sales. Highly recommend!
Chatix has been a great addition to our Shopify store. Everything feels well-designed, smooth, and professional. The setup was straightforward, the features work reliably, and the overall experience has been excellent.
The team is also very responsive and helpful whenever we need assistance. Highly recommended for Shopify stores looking for a reliable live chat and WhatsApp marketing solution.
I had some issues with my WABA and the team was very patient and did very thorough checks for me and finally got it solved. I run multiple stores and all of them use CTX because I feel that I can rely on them if I run into any issues(if any)
Very nice support and customer service even I have some customize request
The team is always so quick to respond to queries and questions. The app also helped conversions and get more orders easily. Automations are all well thought out too.
Quick support from ctx team!
Rahul sir took extra efforts to resolve the issue on off business hours, as it was a weekend and he was with his family still he helped me to do a google meet and resolve the issue at that time itself really appreciate it
Team is very helpful. Solved my issue. Thank you so much
This app has helped us recover countless sales. Great functionality and great support from customer service side. Thank you.
Very supportive team and good service. Still trying it out but very helpful
