Chatty AI Chatbot & Live Chat

We encountered an issue where the default 'Chatty: Livechat' icon overlapped our 'Wishlist' button at the bottom right corner. After reaching out, Sunny from Avada swiftly coordinated with their technician, and the problem was resolved in just 20 minutes. We’re immensely grateful for the Avada team's rapid response and exceptional service. They truly earned a 5-star rating. Highly recommended!

Recently, we updated our current FAQ on our website using Avada. This app has a user-friendly interface and includes a direct customer interaction feature via live chat. It's free and easy to install, and the support team is available 24/7 for assistance with any issues or coding needs. We had some issues to fix, and all the CS (Sunny, Lydia, Tiana & William) were super helpful!

Acabo de empezar a utilizar la aplicación y por ahora funciona genial, es fácil de utilizar y muy intuitiva. Tuve un problema de instalación en la página y me atendieron muy bien, la asistenta Ester fue muy atenta y me arreglo algunos aspectos que le mencione, e inclusive me mejoro mi experiencia con la app. ¡muy recomendada!

I integrated the Avada Faq page on my Shopify store, it has proven to be a very powerful tool.
Their customer support is excellent, I had a small issue on my side and it was solved in a manner of minutes by their team (Thanks Tiana and Tony for the great work!)
Overall, I would recommend Avada for any future projects that require a Faq.

This is good with nice UI. Tiana and Maison help me fix the configuring problem, quick response, thank you!

I find iphone users can't scroll it down, this is so bad, they fix it for a week and still no solutions.

Great app, great customer service, and it's Free.
It's mostly a FAQ app though, as there isn't any chat integration. It just redirects to your what's app or messenger open's email app.

Added this app to our Shopify store and had a couple of set-up issues. Tiana from the helpdesk was super quick to jump on the chat and even faster in rectifying and troubleshooting the issues I had. So far, the app works brilliantly and works well within our shop front. Will keep playing with it and adding to it so that it is more customised.

So far the support has been amazing from the team. They respond very quickly and efficiently. Thank you to Hana for her help with a page issue. :)

It would be great if there was a feature to customise the URL and more styling options. Everything else works amazing :)

Excellent app for Whatsapp and FAQs. We were using another app that added features that we don't need and the new features can't be removed. After looking at a few alternatives we found Avada having the features we wanted. The app is easy to use and configure.

What is more amazing is the support! We got almost instantaneous replies from Jasmine and she, with their developer Tony helped us implement additional coding for the app to cater to our needs! And all these at zero cost under the free plan. This kind of service and support is unheard of in this industry. Can't get better than this. Highly recommended.

Tried a few apps for setting up contact/chat/faqs support bubble.

Avadas app matched all our requirements.

Love the features & customizability.

Wanted to use a square icon instead of the default round icon.

Contacted the built-in chat support, Esther and Will were very accommodating and made the changes for us under 5mins.

A premium experience for a free plugin!