Chatty AI Chatbot & Live Chat

Great customer service and the app is super helpful

Hazel was excellent to work with and had very good judgment. Very helpful

Great support and a very helpful team!
The Chatty support team responded quickly, understood the issue, and provided helpful guidance. We really appreciate the professional and friendly assistance. It’s great to work with a support team that takes feedback seriously and helps find practical solutions.

Mình dùng Chatty trên Shopify được một thời gian và cảm thấy khá hài lòng, giao diện dễ làm quen, cài đặt cũng nhanh giúp việc quản lý tin nhắn khách hàng trở nên dễ dàng hơn.
Đội ngũ hỗ trợ rất nhiệt tình, mình gặp 1 số vấn đề nhưng nhờ bạn Hazel đã hỗ trợ mình cực kỳ nhanh chóng, giải quyết được vấn đề.
Nói chung thì Chatty là một ứng dụng đáng thử nếu bạn muốn cải thiện trải nghiệm chat và chăm sóc khách hàng trên Shopify.

The Chatty AI assistant is great, and the customer service from Jade was excellent. The optimisations she helped implement have greatly improved the responses delivered to customers. Highly recommend!

Linda was very helpful!

We had a specific requirement where our AI assistant wasn’t allowed to show or mention any pricing information. Jade handled this perfectly by implementing a custom CSS solution to hide all prices visually, and by configuring the AI behavior so it avoids discussing prices altogether. She explained everything in a clear and straightforward way, and her friendly approach made the whole process smooth and easy. Highly recommended!

Very easy to use and awesome customer service assisted by Hazel.

This Shopify chatbot plugin is a must-have! It’s incredibly easy to set up, and the AI chatbot has already cut our support load while boosting customer satisfaction. 10/10 recommend.

A great app with many customization options; we especially appreciate the AI chat and the FAQs. Thank you to the support team for always being willing to help—Hana and Jade :)