Chatty AI Chatbot & Live Chat

With so many products on our website, navigating can be confusing for customers. Every contact that comes through the Chatty app is a great opportunity to learn and tweak the info we feed it. Very impressed with how much the conversations have improved in helping people find the right product. The Chatty team is always quick to reply and ready to help. Special thanks to Hana!

Merci et au top du top rapide sympas et compétente

The customer service provided extremely efficient and accurate guidance, helping to solve the troublesome issue. I am very grateful to Hazel.

Thank you Hazel for helping me set up all the processing the Chatty app on my shopify. Thanks to you, I can directly advise customers about my products on shopify. the team has been incredibly responsive, patient, and genuinely helpful. Thanks

Our team consistently has a great experience using this app. Whenever we run into an issue or have a question, the live agents are quick to respond and extremely helpful. Hana in particular is always awesome and goes above and beyond to assist us.

This AI assistant is great but requires a lot of training and instructions, but staff seems like they are working hard to keep improving it. Staff is also helpful if you run into any issues. Props to staff Andy for helping out.

Ich bin absolut begeistert von Chatty! Die App ist sehr intuitiv aufgebaut und perfekt für einen wachsenden Onlineshop. Besonders hervorheben möchte ich Hana – sie ist unglaublich hilfsbereit, geduldig und erklärt alles verständlich, auch bei technischen Fragen.

Als Solo-Shop-Betreiberin ist es für mich extrem wichtig, schnellen und kompetenten Support zu haben – und genau das bekommt man hier. Dank Hana konnte ich meinen Chatbot professionell einrichten und optimal an meinen Shop anpassen.

Klare Empfehlung für alle, die ihren Kundenservice auf das nächste Level bringen möchten

We were looking for an app that would significantly reduce the workload of our customer support team – and with Chatty, we have found the perfect solution.

The installation process was incredibly simple and straightforward. The setup and data synchronization with our Shopify store worked flawlessly from the very beginning. Within a short time, everything was running smoothly.

Thanks to the powerful AI, Chatty is now able to respond precisely and effectively to our customers’ questions and issues, which has massively reduced the workload of our support team. The AI understands customer concerns very well and provides helpful, accurate answers.

Chatty communicates in a very friendly and proactive way and engages with customers in a natural, supportive manner. At the same time, it is highly sales-oriented: it provides direct product links, displays product images, and even integrates the shopping cart seamlessly into the conversation. It also highlights savings opportunities, clearly presents product details, and explains available options perfectly.

Another big advantage is the fast and highly professional support team behind Chatty. They helped us implement shop- and product-specific responses tailored exactly to our needs.

We truly can’t imagine running our store without Chatty anymore and highly recommend this app to anyone looking to elevate their customer support. It’s a truly outstanding virtual customer service employee!

Very good customer service thanks Hana

So far so good. Great service