Chatty AI Chatbot & Live Chat

Amazing app and great customer support!

Chatty has been a fantastic addition to our store—easy to use, quick to set up, and powerful enough to handle real-time product suggestions and customer engagement. The support team is extremely responsive and always helpful. Would love to see more flexible pricing tiers, but overall, highly recommended!

We use chatty for our website to be able to support and assist every customer during their nvaigation. The app is very easy to set up and link to any shopify based website and it learns very fast.
The test environment is very helpful and the support team is always present and amazing. Had an issue last night and Hana was efficient and fast in providing a solution helping us continuously optimizing our littl chat bot.

A big thanks to Sonny for being super helpful when I had questions. I actually didn't expect a reply so fast. I had a special requirement, and they added that in for me not long after I installed the app, tested it out on multiple devices and even sent me videos so I could see how it was working.

The settings are really straight forward, and the app is easy to navigate. I previously had a manual chat on my website, and I think this is going to be so much more helpful for customers. You can even configure product recommendations based on products and also have it give a code when someone adds something to cart to nudge them to purchase. It's awesome! Loving everything about it so far!

I am from 8849tech.com, a brand of rugged phones/tablets—featuring ultra-large batteries, 2K projectors, and more. After testing online chat apps, we chose Chatty: it’s powerful yet only $20/month. Its AI assistant helps customers pick products and answers simple questions correctly, plus Chatty’s support is responsive (Sonny is professional).

Chatty helps us streamline our customer services process process by filtering out repetitive requests and offering a quick and easy way to assist customers with more difficult questions. Also, has a super friendly and reliable support team themselves who are quick to assist us at any time.

This is an incredibly easy to use chatbot for Shopify. The setup was simple, and the features are fantastic. I particularly love the live agent option—it's great to know that I'm notified immediately when a customer requests to speak with a human. The upselling feature is also a game changer; it's already helped me generate a sale. The support I received from Hana was excellent, and she was a great help in resolving some issues I had.

I'm thoroughly impressed with this AI chat app! The support team, especially Jade is incredibly responsive, efficiently resolving any issues that arise.

More importantly, the app has significantly boosted sales for my store by enhancing customer engagement and streamlining interactions.

Highly recommend for any business looking to leverage AI for better customer service and increased sales.

You have to babysit this tool daily, wasting 20–30 minutes fixing endless errors. Even then, it still fails. Support is a really bad for $49—they only blame you for not “feeding it” enough. First, shipping pages aren’t enough, then you need FAQs, then more questions and answers—it never ends i would use simpler chats and get same results. I don’t understand the 1,5k new positive reviews maybe simple websites and number of products or info

Ai Chatty has been an absolute game-changer for our customer service. The AI has helped us answer so many customer questions regarding fragrances, especially when we're too busy to respond right away. It's truly a lifesaver.

Their customer care is amazing, too. They really take their time to help with any questions we have. Alyssa has been incredible, helping us set everything up correctly and making the entire process seamless. Highly recommend!

This platform perfectly complements the features that Shopify’s official inbox cannot provide. It’s truly outstanding. The chat functionality is excellent, enabling centralized management of the entire customer support process—from assigning support team members to handling FAQs.

Whenever I run into issues, Hana from the support team is always quick, kind, and extremely helpful. If you are looking for a user-friendly and reliable chat app with solid support, I highly recommend it!