Chatty AI Chatbot & Live Chat

What can I say, this is an awesome Chat app. We've been using it for about a month now. It has everything you could possibly need along with a very intuitive AI assistant. The support if you have a problem is amazing, Hana, helped resolve a few niggles I was having in a very quick and friendly manner. Worthy of 5 stars.

After using Chatty AI Chatbot & Live Chat, I’m really impressed—not just by the product’s functionality, but especially by the outstanding customer support.

The chatbot is easy to use and meets my Shopify store's needs perfectly. Its AI auto-reply feature boosts efficiency while allowing seamless handover to human agents for more complex inquiries. The system runs smoothly and reliably, making customer interactions much more convenient.

What truly stood out to me was the exceptional support from their team, especially Alyssa. I encountered a page display issue and reached out for help. Alyssa responded incredibly fast and handled the issue with impressive professionalism. Not only did she fix it efficiently, but she also took the time to explain the cause so I could prevent similar problems in the future. Her patience and expertise made the entire experience stress-free and reassuring.

If you're looking for a smart chatbot with top-tier customer support, Chatty AI is an excellent choice. And if you ever need assistance, I hope you’re lucky enough to have Alyssa help you—she’s fantastic!

The bot works flawlessly, is intelligent, and significantly improves our customer communication. It responds well to inquiries and provides relevant information efficiently.

A big shoutout to the support team! I had a specific request, and Hana assisted me incredibly quickly, competently, and kindly. This is exactly how customer service should be—professional, solution-oriented, and lightning-fast!

A clear recommendation for anyone looking for a reliable chatbot with top-tier support. Huge thanks to the team!

Awesome addition to our store. Relatively easy to implement and so far worth it! Customer service has been very helpful and fast. Very good too as the responses are customizable in the backend, which is paramount for our store and brand. Thanks team Chatty! Great APP to lessen the personal emails and help respond to more people -- when my two hands are not sufficient enough to respond to all messages.

Quite blown away actually with the in-depth answers the AI provides. Even complicated technical questions which I would even struggle to answer myself having ran my business for 14+ yrs it some how manages to pull off the required information and to provide to the customer supported by relevant product information and links to the product pages on our website.

Perfect addition to our website. It has helped us answer a lot of FAQ, provide faster customer service and get more orders. Highly recommend. When I had a question, Abby was super helpful and quick to respond. Excellent customer service as well!

Amazing tool and awesome service!
Chatty has made our customer support so much easier! The live chat with the AI chatbot is super fast, and the customizable widget looks great with our brand. Love the FAQ hub and how easy it is for customers to track orders.

Big thanks to Hana from customer service—she’s so sweet and helpful! Chatty is a game-changer for any business.

At first glance you may say "wow look at this cool app it has a ton of great reviews and features", but do not be fooled. The features pick and choose when they want to work and the support is mediocre at best. They pass things on to a different departments that work in time zones across the world so there is isn't any instant support.

At sign up I was told instagram support was coming in 2 weeks. 4 weeks into using the software there is no instagram support.

Emails do not always come through. They pick and choose when they want to come in.

I would not recommend this for any company with heavy traffic as it will upset your customers.

The reviews in my opinion are fake. They support agents help you setup the software and prey on simple minded users who are happy to give a review without actually using the product for sometime. After using it I would not recommend this product and do not believe it is a 5 star product. it is 2.5 at best with very limited features and a good looking ui.

I've been impressed by the robust features Chatty has across the app. I found it while searching for solutions to add a neater customer FAQ page/help center to my site and ended up being surprised by how well developed its full customer-chat widget was. The ChatGPT integration for better automated customer support is a bonus. Plus, all these features are available on the Free plan, and the paid plans seem quite reasonable should I need to scale to add more support agents. The app's support team has been very responsive with helping me, as well. Thanks for the assistance, Damian.

I have been using the Chatty app into my Shopify store and have been thoroughly impressed with its performance. The platform is intuitive and has significantly enhanced my customer engagement. A special mention goes to Jasmine and William from the support team; their prompt and insightful assistance made the setup process seamless. Their dedication to customer satisfaction is truly commendable. I highly recommend Chatty to any Shopify store owner seeking a reliable live chat solution.