Chatty AI Chatbot & Live Chat
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Support très réactif, merci à Hana pour la qualité de ses réponses et de ses services. Je recommande.
Abby est tout simplement géniale dans son accompagnement. L'app nous est très utile et offre beaucoup de possibilités. Merci beaucoup
Belle application. Le service client est bon, Hana fait parti de l'une d'elles, réponses rapides. Cependant, l'application ne prend pas en compte un chat intégré, j'aurais aimé que ce soit le cas.
Application simple d'utilisation et esthétique. Je tiens à remercier chaleureusement Hana et Prakash pour leur aide précieuse lors de l'installation et de la prise en main de l'application. Leur disponibilité, leur gentillesse et leur réactivité ont grandement facilité mon expérience utilisateur. Ils ont su répondre à toutes mes questions et m'ont accompagné tout au long du processus.
Harika bir uygulama, müşteriler ile iletişim iş yükümüzü tamamen üzerimizden aldı.
So far so good. Great service
Very good service. I am satisfied and highly recommended. Audrey always help and resolve the issues. Thanks
Had a question regarding subscription plans and Audrey was a great help! She was really kind, patient and fast. It was a great experience! Thanks Audrey!
This app changes the exact URL I paste into the AI chat responses (my “Start a Return” link gets rewritten to a different link). I need the chatbot to send customers the same link I provide, without modifications.
Support told me: “links that require authentication may not work consistently when shared in automated AI responses.” That’s not acceptable for a returns link and doesn’t solve the issue.
Not reliable for customer-facing support.
Hi there,
Thank you for taking the time to share your experience. We truly understand how important it is for a customer-facing chatbot to send exactly the link you configure, especially for critical flows like returns.
In some cases, links that include authentication or dynamic redirect parameters may not behave consistently when delivered through automated AI responses. That said, the goal is always to ensure your customers receive a stable and reliable entry point to complete their request without confusion.
A more consistent approach is to use a fixed return page URL as the main entry point, where customers can then proceed through the login or return process normally. This helps maintain link stability while preserving the intended return flow. Our team can also configure the chatbot response as a fixed answer and adjust the AI training content to prevent unwanted modifications.
We would genuinely appreciate the opportunity to review your setup and assist directly to ensure everything works as expected. Please feel free to reach out to our support team so we can resolve this properly for you.
Best regards,
Chatty Support Team
Excellent app and even better support from Andy. This is a true LLM chatbot that does the work of seven apps in one. It’s highly customizable, easy to navigate, and actually works as advertised. Definitely the best AI solution on the Shopify App Store right now.
