Chatty AI Chatbot & Live Chat
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I'm using Chatty to assist with my online customer service, and the AI has swiftly resolved most of my customers' inquiries. I'm very appreciate to Hana. There was an issue with URL responses, and with her technical help, I resolved this response problem. The function is awesome. If you have any questions, please don't hesitate to seek their assistance. Thank you again.
Always brings historical chat and some time loads with Hi Null, message
Hi there,
We really appreciate you taking the time to share your feedback with us.
Regarding the issue you mentioned:
- The “Hi Null” message has already been fixed in our latest update.
- For the historical chat messages, this usually happens when multiple proactive chat triggers are enabled at the same time, which can cause duplicated messages.
We also noticed that you’ve recently uninstalled the app. We’d really love another opportunity to support you and show how Chatty can work better for your store. If you decide to reinstall, our team will be happy to help check the setup and optimize your chat triggers so this doesn’t happen again.
Looking forward to hearing from you, and we truly appreciate your time and feedback.
Best regards,
Chatty Support Team
Took a couple of hours to set up and train the AI, but it's exactly what I was looking for (and more actually!): a GPT-wrapper with live chat widget embed, that can be trained based on your product/brand. Really cool. Customer support is good too - cheers Hazel!
Je suis en train de tester l'application rapide et facile à mettre ne place le support est très réactif merci à hana, il vont même demander au support technique de voir s'il y'a moyen de faire une connexion avec une autre de mes application de bundle pour que le chatbot ia soit parfaitement coordonnée avec mon offre actuelle.
We tested Chatty for our shop. The installation is simple, and whenever something doesn’t work as expected, the chat support is extremely fast and competent. What really stands out: the support team not only provides answers but also carries out the necessary adjustments themselves – including clear documentation. Very helpful, quick, and reliable!
As a free plan App, it has all the tools required to keep the conversation going with the customer. Additionally, the Q&A (FAQ section) offers customers a quick glance at the important question you can personally outline. This is a very helpful reference guide.
The customer support is quick to answer (thank you Sonny) to provide details to integrate the software.
We have not used the AI tools yet, but the 'quick answers' feature allows you to preprogram an answer to a common question.
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re glad to hear that you’re finding the free plan useful and that it provides the essential tools to keep conversations flowing with your customers. It’s great to know the Q&A (FAQ) section has been helpful as a quick reference for common and important questions. The “quick answers” feature was designed exactly for that purpose, so we’re happy it’s working well for you.
Thank you as well for the kind shoutout to Sonny. We’ll be sure to pass along your appreciation for his prompt support and guidance with the integration.
Whenever you’re ready to explore the AI tools, our team will be happy to help you get started. Thanks again for your trust, and we’re always here if you need any further assistance.
The ability to train and fine tune the AI with Chatty is a game changer - and the clean, performant tools for staff will make adoption a breeze! Shout out to Hana on the support team who resolved an issue for me in under 2 minutes! Awesome support and a great tool, highly recommended !
I looked into several AI chat apps, but when I tried it on the demo page, chatty was the only one that responded better than I expected. It recommended products on a card, so I decided to try chatty on my own page. The design is beautiful even without any effort, which was also a deciding factor.
It's currently in the testing phase, but it seems very customizable.
The Chatty team have been absolutely brilliant — they went above and beyond to help me code the backend so that the chatbot looks and functions exactly the way I envisioned. Their support was fast, clear, and genuinely collaborative. It’s rare to find a provider that combines great technology with such hands-on, helpful service. Highly recommend them if you’re looking to create a seamless, branded chat experience.
A great app that has the feature of AI chat and FAQ. It also allows you to create FAQ blocks that can be included in specific page. The support team is very helpful and professional. Worth to give it a try.
