Chatty AI Chatbot & Live Chat

Chatty AI Chatbot & Live Chat

Recensioni (1.890)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
15 gennaio 2025

I have been using the Chatty app into my Shopify store and have been thoroughly impressed with its performance. The platform is intuitive and has significantly enhanced my customer engagement. A special mention goes to Jasmine and William from the support team; their prompt and insightful assistance made the setup process seamless. Their dedication to customer satisfaction is truly commendable. I highly recommend Chatty to any Shopify store owner seeking a reliable live chat solution.

Premier Traders
Pakistan
8 mesi di utilizzo dell’app
14 gennaio 2025

Nous utilisions auparavant l'application de chat d'un concurrent, bien plus coûteuse. Puis, nous avons découvert Chatty, qui s'intègre parfaitement à notre site. Son design est plus moderne, et ses options de personnalisation sont nettement supérieures.

En résumé, si vous recherchez une application de chat performante, nous sommes convaincus que Chatty est la meilleure option. Nous avons testé de nombreuses solutions avant de nous arrêter sur celle-ci, et elle a surpassé toutes nos attentes.

Decathlon Reunion
Riunione
Circa 2 mesi di utilizzo dell’app
3 gennaio 2025

I recently started using Chatty: Live Chat Helpdesk FAQ for my Shopify store and have had a great experience so far. The app is intuitive, well-designed, and fits perfectly with the goals of enhancing customer interaction and providing real-time support.

The standout feature for me is the AI assistant functionality, which makes managing FAQs and live chat so much easier. It feels seamless and saves a significant amount of time in responding to customer queries. The app’s customization options allow me to personalize the chat experience to align with my store's branding.

A big shoutout to Audrey from the support team—she was instrumental in setting everything up for me. Her guidance was clear and professional, and she made the whole process smooth and straightforward. Audrey’s support ensured I could maximize the app’s features from the start.

If you’re looking to add an AI-powered customer support tool to your Shopify store, I highly recommend Chatty. It’s a game-changer for improving customer satisfaction and engagement.

cdsmailer
Stati Uniti
Circa 17 ore di utilizzo dell’app
26 dicembre 2024

So far works quite well for us, quick support and a lot more features than we had on our past chat system. Looking forward to seeing how we can leverage the AI chatbot to help with support responses.

Telescopes Canada
Canada
7 giorni di utilizzo dell’app
19 dicembre 2024

I’ve been using Chatty: Live chat Helpdesk FAQ for a while now, and it’s been great. The apps are easy to use, and I love how customisable everything is. The designs look really good too.

Jade is also fantastic. They were quick to help me when I had an issue and made sure everything was sorted out. It’s been a smooth experience overall.

Overall, I’m really happy with both Chatty: Live chat Helpdesk FAQ and Jade. They make things simple and easy.

Luxe Cosmeceuticals
Australia
Oltre un anno di utilizzo dell’app
6 dicembre 2024

The Chatty App does not have the most features out of all of the live chat apps, but it does have everything required in a live chat application. What it does do exceptionally well is work like it is should. It works without slowing your website down, and without causing any issues. If you do have any issues with it. Their live chat support is great and it seems like they are always available when I need them, which is rare with me being in the U.S.

All Pro Truck Parts
Stati Uniti
Circa un mese di utilizzo dell’app
22 novembre 2024

Exactly what I was looking for! And boy, did I try a load of Chat apps. Service is amazing too! Had an issue with setting up translations but Hana came to the rescue. 5 minutes and everything was running smoothly. The cost is also very reasonable compared to others. Highly recommend.

ZePooch, plein-air canin
Canada
10 mesi di utilizzo dell’app
15 novembre 2024

I recently installed this app for my Shopify store, and I have to say, it’s been a game-changer. The features are exactly what I needed to allow customers to easily get in contact with us quickly via the online chat function. The interface is user-friendly, and it integrates seamlessly with my store.

But what truly stood out was the customer support. I had a query about a specific feature, and Sonny was incredibly helpful. Not only did he respond quickly, but he also went above and beyond to ensure I understood how to make the most of the app’s capabilities. His patience and expertise made a potentially confusing situation a breeze to navigate. Thank you Sonny I am most grateful :-)

Blossom Lane Cards & Gifts
Regno Unito
3 giorni di utilizzo dell’app
12 novembre 2024

Great app so far. Been very helpful in assisting our helpdesk. The FAQ section is working out great for us. Developers are helpful and responsive also.

Blademaster
Canada
19 giorni di utilizzo dell’app
3 novembre 2024

Took me 10 min to set it up easy peasy, tried it, and decided to upgrade to paid plan immediately because 1. it's very user and admin friendly; 2. the functions are very helpful for me to stay in touch with potential customers; 3. great customer service from Audrey and Toby.

Highly recommend for anyone who wants a easy-to-set-up yet extremely powerful and functional live chat app!

Chiputt
Stati Uniti
Circa 2 ore di utilizzo dell’app