Chatty AI Chatbot & Live Chat

The app works great, but there are two key features that would significantly enhance its functionality:

Google Analytics Integration: The ability to track conversations as conversions in Google Analytics is crucial for any business running campaigns. This feature is essential for measuring the app's impact on our marketing efforts.

reCAPTCHA Support: Implementing a reCAPTCHA feature to prevent bots from easily contacting businesses through the chat is vital for maintaining the quality of interactions.

We received excellent assistance and support from Kevin when we reached out about the second point. His help was much appreciated.

I've found this app to be super helpful and the support friendly responsive and will help you customise or fix anything very quickly. I needed a little customisation and it was done without hesitation in minutes. Alyssa has been great. The app works really well and there's lots of settings so it makes good for easy FAQ to customers and an easy method of communication. The order tracking section is also really beneficial too. Highly recommend!

I’ve been using Chatty on my Shopify store, and it’s been effective for managing customer communications. The app is straightforward and easy to use.

The support team is responsive, with Hana providing quick and helpful assistance when needed. I recommend Chatty for those looking to streamline their customer service.

Hana has been an invaluable assistant in integrating our application. This has allowed us to provide seamless, real-time customer interaction directly in our online store. The API is stable and reliable, offering us all the necessary tools to create an interactive and efficient chatbox solution. A special thanks goes to Hana, who has been extremely supportive and helpful, guiding us every step of the way. Thanks to the API and Hana, our customer experience has become much more personalized and smooth!

Useful, customer service response is also very timely. If the search function can be further improved, it will be a perfect APP!

Good app, glitches a bit, missing some features and customizations but support guys are active and helps to manage problems - Nikita and Charles did a great job. Until it's free, it is good, but if there will be fees in the nearest future there should be fixed many things.

Hana has provided excellent support whenever we have questions or issues with the app. Solutions are always provided promptly and Hana is also very patient. This app has really helped our own customers when they were confused when shopping on our website.

I installed it because I liked the fact that I could choose whether or not to display the chat, and that I could also choose to display only the FAQs. The support was fast and helpful when I had problems. (Thanks Judy, Emily, and Kevin!).
I can see the progress of features under development and look forward to the future.
Although not included in the list, I would like to see a feature added that would allow us to analyze access to FAQs so we can see what our customers are having trouble with.

They provide excellent support whenever we have a question or a problem with the app (You are the best Cheryl! Thanks for the help), great app design with customizations and this app is really helpful for our own customers when they are confused while they are shopping in our website.

The software is very interactive and adaptable, with no bugs. The software interface is very nice and can be customized by customers. The customer service also responds promptly.