Chatty AI Chatbot & Live Chat

Great app, easy to use interface and friendly user interaction, also does a great job with responsive design. I encountered a restriction when adding FAQs, so I contacted customer service. They responded quickly and helped me remove the restriction for free. They also helped me delete the credit in the widget. Highly recommend this app to anyone.

I was using a paid FAQ app before I found Avada. The old app was quite hard to use and we need to pay for the subscription fee. Avada, on the other hand, provides amazing features and customer service, they staff have helped me multiple times regarding app setup, can't recommend more! Liz is amazing!

Great app! Although some of the functions are still "rigid" and less flexible in terms of design it works great and makes your life easier in terms of FAQ management. Additionaly, Hana was a fantastic help with a very fast and clear support.

App utilissima per la pagina delle domande frequenti, per poter tracciare la spedizione e la possibilità di offrire vari modi di comunicare con il servizio clienti. Il tutto è accessibile dai clienti tramite una piccola icona sempre presente sul sito, quindi rende più semplice l'assistenza ai clienti in caso di domande o assistenza.
Ho avuto necessità di contattare il supporto per alcune configurazioni e sono stati eccezionali, in pochissimi minuti hanno risolto tutto. Un ringraziamento particolare ad Abby per la sua gentilezza e professionalità.

Great app so far. Very easy to setup and use. Had some troubles with a translation that did not work well. Contacted support for this. Answered and solved within minutes, great!

The app itself was easy to set up and blended cohesively with my current theme. Tracy helped me eliminate the limitation of the # of questions I could post on the page and as I was working through and had more questions, Emily was able to give me a hand. Both reps were friendly and helpful and the fact that the app is free as well, can't ask for more to be honest!

I recently installed the Avada WhatsApp, Chat, FAQ Page app on my Shopify store, The app is incredibly easy to set up and customize to fit my brand's aesthetic. The FAQ page is a fantastic addition that has reduced the number of customer inquiries I receive . Overall, I highly recommend the Avada WhatsApp, Chat, FAQ Page app to any Shopify store owner looking to boost their customer service and sales."

Thank you so much Hana for your support. Had some technical glitches at first, but then she easily fixed them.

Installed it 10 days back.Writing this review after using it. It works flawlessly. Needed clarifications wrt a few features functionality which were done immediately by Esther. She was brilliant and helped activate the features immediately within minutes. Will surely recommend this one.

App is free to use that offers a lot of functions that we need including FAQs, faq categories, faq page. Setup is also pretty easy. I needed some help with some specific questions, Emily responded at their support live chat right away. She is very helpful and provided all the details that I need.

Only 1 thing that I wish the app could have is the built in live chat. It would be the perfect fit for our company need.

so far so good! Will update if my experience changes. but cant complain much with it being free!

UPDATE: This app is AMAZEBALLS! The FAQ page is clean and easy to use. Everything is super user-friendly and easy to use. No coding is required. The best part is it is FREE!! Do not pay for a FAQ app, just use this one and you wont regret it! The added "chat" widget is super cool too!