Chatway Live Chat & AI Chatbot
Galerij met uitgelichte afbeeldingen
Live chat, AI-chatbot, FAQ, WhatsApp, chatwidget voor support, klantenservice, verkoop en service
Bied klantenservice via live chat, AI-chatbot, WhatsApp, FAQ en chatwidget voor support, klantenservice, verkoop en sales. Beheer gesprekken in een centrale livechat-inbox, gebruik snelle antwoorden, FAQ en sjablonen voor snellere support en stuur aanbiedingen op basis van eerdere chats. Wijs AI-agents toe aan gesprekken en help bezoekers via live chat, WhatsApp en chatbot. Ook beschikbaar met iOS- en Android-apps, social chat-knoppen, meertalige support en realtime bezoekersinzichten
- Bekijk winkelwagen, bestellingen, kortingen en meer vanuit de livechat-inbox
- AI-chatbot voor support, verkoop en klantenservice, 24/7
- iOS- en Android-apps voor live chat en support vanaf elke locatie
- Chatknoppen voor WhatsApp, Messenger, Instagram, Telegram, sms en meer
- FAQ, snelle antwoorden en sjablonen voor betere livechat-support
- Populair bij winkels zoals die van jou
- Gevestigd in de Verenigde Staten
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
- Shopify-beheercentrum
- chatbot
- Facebook Messenger
- live chat
Categorieën
Berichten versturen in real time
Geautomatiseerde antwoorden
Kanalen
Prijs
Kies het abonnement dat het beste bij je bedrijf past.
Gratis
Gratis
Functies
- 1 stoel inbegrepen
- 30 dagen chatgeschiedenis
- FAQ's en standaardantwoorden
- Mobiele apps voor iOS en Android
- 50 gesprekken/mnd
- MCP, API en Webhooks - verbind je agent
- Knoppen voor sociale chatkanalen
- AI-agentcredits kunnen worden toegevo
Business
$39 /maand
of $372/jaar en bespaar 21%
Functies
- 2 stoelen inbegrepen
- Alles van Gratis, plus
- 200 gesprekken/mnd (Altijd resetbaar)
- Helpcentrum, 2 automatiseringen
- E-mail, WhatsApp, Messenger en Instagram
- Live vertaling en meertalige widget
- Aangepaste widget en agentzichtbaarheid
- Optionele AI-chatbotcredits en agents
Gratis proefperiode van 14 dagen
Plus
$199 /maand
of $1,908/jaar en bespaar 20%
Functies
- 10 stoelen inbegrepen
- Alles van Business, plus
- 1.000 gesprekken/mnd (Altijd resetbaar)
- 15 automatiseringen en workflows
- Ondersteuning voor meerdere widgets
- Meerdere inboxen
- Prioriteitsondersteuning
- Optionele AI-chatbotcredits en agents
Gratis proefperiode van 14 dagen
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (286)
Unfortunately the app is very poor. We started facing issues from day one, whatsapp would not connect and keep disconnecting, the support were saying it is a fault on our end even though it is all set up correctly and used to work fine with a different app. Eventually they have agreed that it is their fault and been resolving it for about 3 weeks now, I am constantly on the chat telling them something doesn't work again. Automations do not work either, the support even though they reply quickly, they do not offer any quick fixes, everything is taking weeks. We have now paid £80 monthly fee for an app that can not provide us with automations and whatsapp integration - these were 2 things we needed this app for. I haven't tried any other features, but the two features we have tried are both broken. This has costs us so much time in setting it up, chatting with support and now will have to spend even more time looking for a new app and set it all up all over again.
We’re very sorry for the delay and for the frustration this caused.
After reviewing your case, we can confirm that both the WhatsApp connection issue and the automation issue have now been resolved, and our team has also updated you regarding the fixes.
We completely understand how frustrating it was to experience these issues, especially when these were two of the main features you needed. We appreciate your patience while our team worked to resolve them.
Now that both issues have been fixed, we’d really appreciate it if you could reconsider or update your review based on your current experience with the app.
Thank you again for your patience and for giving us the opportunity to resolve this.
After Shopify's Inbox sudden fall from grace, this simple and elegant app is being a life saver!
The colors are customizable, as well as the texts when first opening the chat, it allows for a small FAQs with quick answers, and you can also customize how much info you need from the customer in order to get back to them later, in my case an email is enough.
They also have a Chatbot you can train, though my own shop is strictly non-AI, it can be a great tool for other type of shops.
If anything I just wish they had a "Dark mode" instead of a white background, but, it does the job. I'm thankful for this app.
Thank you so much for the great review 🙏
"Really happy with Chatway on my Shopify store. The live chat works smoothly, and having the FAQ section built right in makes it so much easier for customers to find quick answers. Simple to set up and very useful. Thanks!"
Thank you for the great review 🙏
Ondersteuning
App-ondersteuning wordt verzorgd door Premio.
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Geïntroduceerd
7 september 2023
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