Chaty Chat Buttons & WhatsApp

The app is really great. Everything I was looking for! Karina from customer service helped me so much with all my questions. I wanted to change the position of the widget and to take off the pop up message. There are so many features, I'm really so pleased with it! So luck I found you:)

Probably the best cost/value app I ever installed in my Shopify store. The customer service behind this app is just exceptional, very charismatic customer satisfaction oriented. they quickly evaluate my problem and provide a step by step solution. so far I'm very satisfied with this app and looking forward to testing other apps from this team.

This is really a great app. Give a try for the app and you know there's something It is capable of while other similar apps don't !!!
Besides being a great app, I especially love their responsive and effective customer services. I would like to express my sincere appreciation to Karina Dramova from the support team, a very helpful staff, for her long and patient support !!!

I recommend Chaty a 100% the customer service is excellent, and the way the app works is so easy to understand and install, it has made the way I talk to my customers so much easier and personalized, I thank Karina and the team for keeping me updated about a new feature I needed for my site, wich is to know from what URL the customer clicked on the message us button, well thanks a lot you guys and please use Chaty!

I had some issues during installation but I will say that the customer support team was on top of it all! From Katrina to the Developer, they made sure my installation was a success. As a small business owner, I understand things don't always go as planned in the beginning stages. But, it is how you recover and correct the issues that sticks out to me. I want to thank the Customer Success Team and wish you the best with your app.

I misunderstood the free plan criteria about 500 visitors a month, thinking its 500 ppl who would be messaging me. Installed on 25 mar and by 4 apr, received an email and the app turned off on my website unless I upgraded. Basically what did the app do for me within these 2 weeks. No one sent a msg, no one asked anything. But because I reach a traffic of 500 visitors be it for a minute or 2, that counts. It's a ridiculous criteria. Maybe receiving 50 queries a month would have been a fairer criteria.

Really quick and easy to set up! What I love about this app is that you give your customers loads of choice in the way they interact with you - and they can use the format that they are most comfortable with. What makes things easier is that your customers then can reach you by mean that you are available to answer them at all times...not having to log into a seperate chat app to engage but rather getting their messages direct to your device on whatsapp or Messenger for example. SUPER for store owners with multiple shops!

I would Like this chaty beacuse it incolod lots of social media , it is easy and convenient to use. And if I have any problem, you also reply quickly
, it make me easy to Solve the problem. But some of social media is not easy to use, it is difficulty to add the account inside. ( example: Line ) And the Monthly limit is a bit low, i do not want to spend too much on buying restrictions. After that, i am come form Hong Kong , but my english is very poor , i hope the chaty langage have traditional Chinese . it can make me easy to use and easy to use more functions

簡単にボタンの設定が出来てうれしいです。
困ったことをチャットで質問したら、数分で応答をもらいました。感激しました。
早くて親切な対応にどれほど喜んでいるかを説明します。
私は、ワードプレスのサイトも運用しています。全くプログラムやコンピュータ言語がわからないので、有料のサポートサービスを利用しています。しかし、そのサービスの質が悪くて、大変困っています。応答は、メールで1日に1回返事が受け取れるだけです。内容は、専門用語ばかりで、理解出来ません。復元ボタンがあるのに、設定しなければ復元できないそうです。その設定は、全く難解で10日間サイトは止まったままです。
こんな経験をすると、chatyスタッフの対応がいかに素晴らしいか。如何に安心を感じるかを理解してもらえると思います。
本当に、ありがとうございます。
I am happy with the ease of setting up the buttons.
I asked a question in chat about a problem I was having and got a response within a few minutes. I was very impressed.
Let me explain how pleased I am with the fast and helpful response.
I also run a WordPress site. Since I don't know any programming or computer language at all, I use a paid support service. However, the quality of that service is poor and I am having a very difficult time with it. Responses are only received once a day via email. The content is full of jargon, which I do not understand. They have a restore button, but you have to set it up to restore. The settings are totally esoteric and the site has been dead for 10 days. I am considering not paying any more money.
This experience makes me realize how wonderful the chaty staff is and how secure I feel. I am sure you will understand how relieved I feel when I have this experience.
Thank you very much.

Great app, you will never miss a potential client again, a lot of ways they can reach you, if you think you cant afford it, we say you can't afford not to have it