XCloud Search & Product Filter
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XCloud is an excellent app that has made a real difference to our store. It works smoothly, delivers strong search and filtering performance, and is easy to use. What really stands out is the customer support — fast, knowledgeable, and genuinely helpful. A special mention to Nikita, who has been outstanding with support, always responsive and able to solve issues quickly. Highly recommend XCloud to anyone wanting a reliable app backed by top-tier service. Thank you
I am thrilled with the incredibly efficient and swift assistance we received from Nikita. We had been struggling with an issue caused by another app "Search and Discovery," where our filters would automatically refresh every time a customer selected a size, greatly frustrating our customers. This app resolved the issue immediately. When I reached out for further assistance, I received a prompt response within 2 minutes. It's truly effective, and I have no doubt that our customers will greatly appreciate this solution. Highly recommended!
Very useful app - and extremely good and competent customer service! They were responsive and able to customize the search functionality to our purpose within a few hours. We just started using the app and I love the presentation of the search results and the speediness of the app!
No complaints better search results. Filter can be weird on your own but dont panic. Just contact support they will code it how you want it. All is perfect now. Nikita is the coding guy does perfect job for me when i need him
Exceptional support with wonderful and efficient customer service.
Excellent app with very flexible settings and an absolutely intuitive interface. If you ever run into any issues, the support team is always very responsive and quick to help.
Great app for allowing you to use as many filters as you need. Even groups my product and variant metafields into one filter if they have the same namespace and key.
There are three different ways you can display the filters and I wanted it on my collections in the sidebar right next to the products but that required some coding I had a hard time doing myself. Reached out to developers and Nikita helped get it all squared away within a day. Excellent service, good price, does what I need.
Only works around 10 % of the time. Most times it does not show any results. Very unreliable on my shopify 2.0 shop.
EDIT: Contacted the developer who literraly fixed the issues within minutes. Turns out the issue was with some code I had on my shop and now it works seemlessly.
Thank you.
We found that the issue was caused by a 3rd party code in your theme that was blocking all Javascript apps from loading in your store. We've removed the problematic code and the issue is now resolved. Would you be able to adjust your review accordingly?
We are very satisfied with using Cloud Search to optimize the search of our website. The app is easy to use and one of the great things about it is that it is evolving so that some of our needs and suggestions have been met after installing and starting to use the app.
The app integrates with our multilingual store and there is always help for whatever problem we might have.
We had some custom work done by a third party to have the app styled more to our specific needs but since our needs were a bit specific, we don’t find this to be a fault of the app.
I do wish the app took manual listings in the collections more into account when filters are applied because this would greatly improve our ability to highlight specific products even when customers are filtering unnecessary products away, but I am told this is a work in progress.
As the manual listings are now taken into account, we have no more concerns with the app and we would definitely recommend it to others.
Hi,
Thank you for your positive review and for sharing your experiences with our Cloud Search app! We're absolutely thrilled to hear how satisfied you've been with its functionality and evolution.
In response to your feedback about manual listings, we're happy to inform you that we've recently launched the manual/featured sort order support in our app. This feature will provide you with more flexibility in showcasing specific products, even as customers filter their search.
We invite you to give this new feature a try and share your thoughts. We look forward to hearing from you soon!
Best Regards,