Cloudshelf

We were tasked with opening a store on site of our business. We were faced with a difficult decision for operating hours. We researched and found that Cloudshelf provides businesses the ability to create a self-service kiosk at a fraction of the cost compared to purchasing a kiosk set up. The app has been easy to use and the customer service has been phenomenal. Any small issue we have noticed or if our customers made a suggestion, the team was fast to add changes and is always open for feedback. I would highly recommend Cloudshelf!

I am beyond thrilled with Giles and the team's customer service. They were able to promptly resolve the issue I was having and appreciate the update and confirmation for me to check the solution on my end.

Cloudshelf has enabled us to provide an easy to use self-service platform for our in-store customers, simplifying our internal processed whilst simultaneously upgrading our customer-facing offerings.

With Cloudshelf, we are able to make it easy for customers to order products that are not available in-store to be dispatched to them (or friends & family!) without the hassle of leaving the store empty handed and needing to place an online order, or require a salesperson to arrange a special delivery order at the counter. Customers can browse our entire catalogue offered from our fulfilment centre and have their order dispatched to them with ease!

A special shoutout to Sofia for her personal support and commitment to our success in utilising the platform. It is clear that Sofia, and the entire team at Cloudshelf, are truly passionate about ensuring their users achieve success and provide a high-class experience to their customers.

The platform is easy to implement and does not take long to get accustomed to. It offers an extremely useful "Preview" function that enables you to virtually previous the platform that customers will interact with, this is an invaluable feature.

The ability to offer QR payment is more than just convenient, it is pivotal in the role of offering modern payment systems that ensures the customer feels in control and safe.

I am excited to continue utilising the Cloudshelf platform for our in-store customers and I hope my continued communications with the developmental team strengthen their app.

Sono molto contento di collaborare con il team di CloudShelf. Ho trovato l'applicazione super comoda, ha soddisfatto ogni mia richiesta di utilizzo. Mi sono interfacciato con la simpaticissima e professionista Sofia che per ben 3 mesi mi ha aiutato con la configurazione e ad oggi grazie a loro sono riuscito ad aprire un mio store interamente Self-Service. Consiglio veramente a tutti di provare questa esperienza, l'app è fluida e funzionale e soprattutto ciò che è più importante è il servizio clienti e il team di ingegneri che sono pronti a trovare una soluzione che fa a caso tuo. Bravissimi e il meglio sempre, vi garantisco che 5 stelle non bastano. Bravi ragazzi, ottimo lavoro! Andrea Giordano, titolare di Grafica Point (Italia).

Absolutely amazing app. We mostly do online, and were encountering an issue that customers shopping at our physical location would go to buy something and someone had already just bought it online.

Cloudshelf has stopped that occurring, and also allowed us to remove our showroom to focus on our ecommerce.

We’ve been using CloudShelf at eSIMMY to enhance our customer experience, and it has truly exceeded our expectations! The app seamlessly integrates with our Shopify store and has made managing our product displays easier than ever.

CloudShelf's user-friendly interface allows us to organise and present our eSIM products in a visually appealing way, making it simpler for customers to browse and select the right plan for their travel needs. The customisation options are fantastic, and we’ve noticed a significant improvement in how our products are presented, resulting in higher engagement and sales.

The support team at CloudShelf is also top-notch. They were quick to respond and provided helpful guidance during setup. We highly recommend this app to any Shopify store owner looking for an easy-to-use, effective solution for product display!

Thanks to CloudShelf, we’re able to offer a smoother, more professional shopping experience for our customers at eSIMMY.

Update 2: Cloudshelf has been a huge success in the past month that I have been utilizing it. I have a pop-up store located inside of a dog daycare. I do not own the dog daycare, nor do I pay the staff, I just pay rent for the space. I also do not spend more than a few minutes in this dog daycare each week. I needed some way to allow my customers to shop and securely check-out WITHOUT any interaction from the staff at the dog daycare. Cloudshelf has been a huge hit because it allows me to use banners, give full product descriptions, and is very user friendly, plus it's very eye catching. I can't say enough great things about Cloudshelf!

My advice would be to regularly make a duplicated copy of your active Cloudshelf just incase you run into the issues i've had in my previous reviews.

Definitely check out Cloudshelf!

Update: Cloudshelf has been quick to respond and correct the issues I was experiencing. I am currently using the unpaid version of Cloudshelf and it has been an integral part in developing my business. Because of this I am upgrading my review from a 3 to a 5.
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I am appreciative and do really like Cloudshelf; however, there have been multiple occasions when editing banners that suddenly my Cloudshelf "unallocates" and I have to set the entire Cloudshelf I am working on back up again. Pictures, Products, links to social media, everything.

The second issue is that none of my active coupons within Shopify work through the Cloudshelf app.

I am sincerely very happy about my experience with Cloudshelf. The team are very responsive. They have been able to integrate my booking system to their cloud shelf! Short story, I am using a booking app name Book That App and it's now compatible with cloud shelf. Everything is working nice and the costumer love the Kiosk experience Cloudshelf provide.

Thanks again to this dedicate team. I look forward for what's coming next.

Cheers

Vincent

Thank you for your patience and availability. Cloudshelf is a very good option for stores'owners who want to extand their offer with reduced space. We are satisfyied so far and can't wait to see the next steps

CloudShelf is an excellent app for enhancing our in-store experience.
They are incredibly supportive and responsive, ensuring we get the most out of the app. Highly recommended for any retailer looking to improve their in-store experience and boost sales!