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why do i NEED to have a product for each event? really screws with how we set up our events and makes it very difficult to sell tickets to events.
Thank you for your feedback. We understand that having a separate Shopify product for each event may not fit your preferred workflow.
This requirement comes from how Shopify works: each ticket needs to be associated with a Shopify product so it can be added to Shopify Checkout, allowing the purchase to be processed and a corresponding Shopify order to be created.
We also appreciate that you've been using CoAttend for around three years, and we're grateful for the time you've spent with our app. We understand that this requirement can add an extra step to your event setup, and we’re always looking for ways to make the experience more flexible and convenient.
Please feel free to reach out to our support team so we can better understand your setup and see if there are ways we can help streamline your workflow.
Excellent, multi-functional app with a phenomenal and responsive support team.
Our store hosts multiple live events at a time that require group bookings. This app has provided all the required functionality for complicated event schedules, as well as the ability to customize automated email notifications for every event. Akis on the support team has helped resolve multiple questions and issues for us, including facilitating custom developments for our store, and has been simply wonderful to work with.
Hi,
Thank you so much for taking the time to leave such a detailed and positive review. We are thrilled to hear that the app has been a great fit for your complex event scheduling and group booking needs.
It's especially rewarding to know that the customizable email notifications have made a significant impact on your business.
We're committed to providing powerful tools and exceptional support, and feedback like yours makes it all worthwhile. We're looking forward to continuing to support your store's success!
Good app with good and courteous service.
I love the grid view of the event calendar!
Unfortunately, in my opinion, it has a few logical weaknesses and is therefore not usable for me.
Nevertheless, 4 deserved stars
Thank you for your positive feedback and for highlighting the features you enjoyed! We appreciate your input on the areas that didn’t meet your needs. Your comments are valuable to us, and we’ll keep them in mind as we continue to develop the app. We're glad to have earned 4 stars from you and hope to better meet your expectations in the future!
The CoAttend team is unmatched in customer support. My events are fairly complex and require a decent amount of customizations for reporting purposes; their team was wonderful in helping to program those customizations and welcomed my feedback. They've met every challenge head-on, and I cannot thank them enough.
They're fast, resourceful, and very kind. I will stick with CoAttend for my event ticketing as long as I can, and I will recommend CoAttend to everyone who needs ticketing for any event.
We are absolutely satisfied with CoAttend and use it for a variety of courses with a lot of course data. The entire usage is very intuitive and is constantly being improved. What is absolutely exceptional is the support. Quick responses, super straightforward, and everything within their power is changed. Highly recommended as a booking platform.
We've been using CoAttend for our creative workshops for several years now. The CoAttend team provides fast response for support. Our customers say it's user friendly as the end user. The app is regularly updated with new features and the support team takes our feedback on for future improvements.
not dependable for suitable for businesses that busy. Glitches and over bookings happen frequently
Hi,
We're truly sorry to hear that your experience hasn’t met your expectations. We take all feedback very seriously and are committed to continuously improving our app and service.
We’ve attempted to reach out to you via email but unfortunately haven’t received a response. We’d really appreciate the opportunity to better understand the issues you’ve encountered, so our team can investigate thoroughly and work on a permanent solution.
It’s worth noting that no other merchants have reported similar issues, and our monitoring shows your store has been actively using our app since January 2024 without any recorded errors or disruptions. We remain available to assist further should any problems arise.
Thank you again for your time and continued support, we truly value your business and are here to help anytime.
The app including the support team is beyond our wildest dreams. Not only were we able to scale up our events and courses, any feature requests or idea are taken into consideration. thankful for such a professional partner.
If I could rate this higher than 5 stars I would! The support team at coattend is incredible (shout out to Akis P), they are SO fast at responding, even faster than my own team, they spend the time digging in trying to find out what your issue is and working with you to find a solution or to create a solution for your store. I spent YEARS looking for the right booking solution for our business and I am so happy that I found coattend, I would choose them over again. 20/10 would recommend.
- Katie
Very pleased with this app. I am a training provider with a number of trainers around the World, and we hold live an online training courses via Zoom. The automatic time zone feature is great, I can also make a product for each trainer so they can collect their own reviews, and booking is done easily on my website, and I can add all the links needed for the Zoom classes. The help I had from Akis with a few extra bits I needed was very good and timely, very pleased I found this app which I'm using in place of Calendly for my training events www.botchedink.com
