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AI answers shopper questions 24/7, hands over to your team, and syncs leads to your CRM.
Colix : AI Employee adds an AI chat widget that answers questions about products, discounts, shipping and returns 24/7. When a shopper needs a person, they switch to live chat or continue on WhatsApp, and you reply from the Inbox in your Shopify admin with sound, desktop and email alerts. Connect HubSpot or Zoho CRM to save chat leads and a short AI summary of each live chat. Paid plans add order tracking, refund requests, CRM sync and a choice of AI providers.
- AI chat answers product, discount, shipping and return questions 24/7
- Live chat handoff: shoppers talk to your team inside the widget
- WhatsApp handoff to continue the conversation with a live agent
- HubSpot and Zoho CRM sync: leads plus an AI summary of each live chat
- Inbox in Shopify admin with sound, desktop and email alerts
Languages
English
Works with
- OpenAI
- Prisma
- SQLite
Categories
Real-time messaging
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 15 AI Unique conversations Free
- Product & discount recommendations
- AI trained up to 200 products
- Only AI provider Gemini
Pro
$19.99 / month
or $199/year and save 17%
Features
- 100 AI Unique conversations/month
- Product & discount recommendations
- AI trained up to 1000 products
- Order tracking via chat
- Refund request handling
- Choice of AI provider (Gemini, GPT) etc.
- Priority support
Advanced
$29.99 / month
or $299/year and save 17%
Features
- 200 AI Unique conversations/month
- Product & discount recommendations
- AI trained up to 2000 products
- Order tracking via chat
- Refund request handling
- Choice of AI provider (Gemini, GPT) etc.
- Priority support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Kbizsoft.
Resources
Launched
August 25, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Products, orders, discounts, Online Store, Shopify admin
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View products
Products, collections
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Edit orders
All order history for the last 60 days
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View discounts
Discount codes and promotions
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View Online Store
Online Store pages
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View Shopify admin
Legal policies
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