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cant manually settle the payouts is a deal breaker
Thank you for writing your review and for sharing with us how you feel Shopify Collabs can be improved. We appreciate your feedback and hope to continue improving the app over time. -Victor, Shopify Support
this app continued to charge me after deleting it from my store!!
Thank you for bringing this to our attention. While Shopify Collabs is completely free to use for merchants and creators (https://shopify.link/d6DD), there may be a commission processing fee that's applied on some orders earned by affiliates. However, if you believe there's been a mistake on your Shopify invoice, then we'd be happy to take a closer look at your account. Please visit the Shopify Help Center (https://shopify.link/vRnL) and join us on a live chat. Cheers. -Elias, Shopify Support
*Very basic*
The "influencers" do not have a rating or any accountability. This is an app for random people to get free stuff
Thank you for taking the time and sharing this review. While all the creators in our network are fully vetted, it's important to set expectations with influecners during the application process. We appreciate your feedback and will be sure to share it with our teams. Cheers. -Elias, Shopify Support
I have tried many times，there is no verification email，so how should I invite creators?
Hi there,
Anh here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Anh | Shopify
This is the worst app I have come across. Nothing is clear what needs to be done and how to work with it.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
Best app out there for Influencer Marketing! Mike and the Dovetale team are all super helpful and responsive.
10/10 great app easy to use. I used another Affiliate / Collab program and the app got hacked. Its a great app
We use Dovetale to supplement our influencer program and have had a great experience. The team is very helpful!
I cannot invite any creator, as my .csv file isn't recognised... Also, where can we join your customer support ?!
Hi there,
Ashley here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Ashley | Shopify
The application is so good , It has a nice interface. Thank you for your quickly response. I can't wait to see the effect.
