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I cannot invite any creator, as my .csv file isn't recognised... Also, where can we join your customer support ?!
Hi there,
Ashley here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Ashley | Shopify
The application is so good , It has a nice interface. Thank you for your quickly response. I can't wait to see the effect.
Beautiful UI and intuitive UX! Support team is so friendly and responsive - best influencer marketing platform I've used!
The app is really buggy, it continually says I don't have permission to use my account and makes me install it over again.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with using the app. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify
I couldn't even get the CVS file to import, this app is not user friendly. you should just be able to enter the influences email.
Hi there,
Mario here from Shopify support, thank you for taking the time to install and use the Collabs channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Mario | Shopify
With Dovetale, we're able to get specific with the types of influencers we want to work with. Great app and superb customer service!
I have tried it on several mobile phones. It doesn't work with other brands either. It only works on the computer. Can someone help/fix this?
Hi there,
Thank you for taking the time to install and use the Collabs app on your store and leave a review. We are no reporting any issues with loading on mobile at this time, so I am going to reach out to you via email, in order to try out some troubleshooting steps with you. Talk soon!
Charlotte | Shopify
Tutto bello e ben fatto, ma non si dovrebbe richiedere per forza l'iscrizione al creator su Shopfy. E' una frizione in più che frena tanti creator.
I only wish you could directly reach out to affiliates via collabs through the discover feature. It would be great if there was a way to email or msg them.
Great app and really easy to use.
The tech team are very helpful too.
I would highly recommend using this app to help grow your business using influencers.
