Rezensionen (438)

Gesamtbewertung
4,2
Anzahl pro Bewertungsstufe
  • 55 % der Bewertungen sind 5 Sterne
  • 9 % der Bewertungen sind 4 Sterne
  • 9 % der Bewertungen sind 3 Sterne
  • 7 % der Bewertungen sind 2 Sterne
  • 21 % der Bewertungen sind 1 Sterne
Bearbeitet am 29. September 2022

There are things I really like about this app and things I do not. I think it is pretty easy to use and I like that everything is in one place. That being said, sometimes it glitches though. Also, I don't like the way the gifting works with it. I hate that to offer a gift you have to go through all your products one by one and add them, just to allow people to choose from them. I wish you could choose collections that people can pick from. I can't imagine what this will be like in the future as I add more products to my site. Also, I don't like the page that the members see when choosing a gift. it shows 1 product at a time and you have to scroll down through them all. It would be nice if the page had them 3 or 4 next to each other, as well as being able to choose what the page looks like to match with our website. I feel like there is definitely more work to be done on this to make it better.

HUELLA
Vereinigte Staaten
Etwa 2 monate mit der App
Shopify hat geantwortet 27. September 2022

Hi there,

Charlotte here from Shopify support, thank you for letting us know about this issue you were experiencing on Shopify Collabs. Our engineering team has now fixed the Applicant page loading error, and you should now be able to navigate to that page as normal! Our team has sent you and email in order to make sure that the app is now working as expected.

Charlotte | Shopify

26. Oktober 2022

It is a good tool. Making influencer marketing work has been tricky for us. This at least makes the process of outreach, gifting and payment easy.

Dearborn Denim & Apparel
Vereinigte Staaten
5 monate mit der App
26. September 2022

Our team was SO EXCITED for Shopify to further build out Dovetale's platform. Unfortunately, whenever the integration happened it disallowed us from modifying or creating new tiers. It also is evidently glitchy on adding collaborators. We've yet to figure out either. When I submitted questions to the dev team to help enable the app, we received lackluster explanations. Just frustrating. So much potential. Looks like we will need to go another route.

tryFloral.com
Vereinigte Staaten
Mehr als ein jahr mit der App
Shopify hat geantwortet 27. September 2022

Hello,

Jackie here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Jackie | Shopify

8. Juni 2022

This app has huge potential to be an all-around amazing app. Definitely need to work on a few things such as a direct communication service/line with Dovetale themself instead of Shopify, open the options of payment methods that can used other than Paypal, and mainly, an option for ambassadors to request payout (notifying the owner via email/sms) this feature would be a complete game-changer, since it removes an extra step from ambassadors of having to go outside of app/site to request payout.

MAESTRO Sportswear
Vereinigte Staaten
Etwa ein monat mit der App
14. Oktober 2022

Needs a signature section and a way to communicate with collaborators. great for keeping things in one place

Hand Held Legend
Vereinigte Staaten
4 monate mit der App
22. Juli 2022

This is a super easy app to use and it customizable. The welcome page is really clean and inviting. I wish there was somewhere to upload agreements etc.

Educating AMY
Kanada
29 tage mit der App
27. Mai 2022

The app was brilliant to begin with, really easy to set up and get going. But I was unaware that I would need to apply on PayPal for 'mass payments' and having signed up 50 ambassadors who are all earning commission daily, PayPal has declined my mass payments application and I'm now unable to pay them through the Dovetale app. I have contacted support but heard nothing...

Laurella Mama
Vereinigtes Königreich
23 tage mit der App
Shopify hat geantwortet 31. Mai 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to open up the lines of communication and offer further support.

Vance | Shopify

12. Mai 2022

The app itself appears to be easy to use and functional enough for a free app. We set it up easily and started to invite affiliates. However, we quickly saw that nothing was tracking. Our site is built in Webflow using Shopify + Recharge. We learned after the fact that Dovetale does not support this. This should be made clear UP FRONT. Making sure others do not end up in the same boat.

Completing the Puzzle
Vereinigte Staaten
9 tage mit der App
Shopify hat geantwortet 15. Mai 2022

Hi there,

Thomas here from Shopify. Thank you for taking the time to leave us your feedback. We have passed this feedback onto our developers and we shall update our documentation to reflect this in the near future.

Thomas | Shopify

12. Oktober 2022

Collabs (formerly Dovetale) is precisely what we needed to find influencers and creators. Easy to onboard them, set up discounts, track conversions, and even pay them seamlessly. Also super cool that we can set up gifts (free products) to simplify the process of shipping out samples. It still amazes me that the product is free when other options charge thousands of dollars a month. Super excited to see where Shopify takes the product next!

Duradry
Vereinigte Staaten
10 monate mit der App
27. Juni 2022

Dovetale requires you to connect your PayPal account to make payments to your creators and influencers. We have never been able to make payments and PayPal has absolutely no clue what this app is to offer help.

Moosh-Moosh
Vereinigte Staaten
5 monate mit der App
Shopify hat geantwortet 29. Juni 2022

Hi there,

William here from Shopify support, thank you for taking the time to install and use Dovetale on your store and leave a review for the app. I'd be happy to troubleshoot this connection with you to ensure that you are able to make payments to affiliates. Since this involves account specific information, I'll be sending you an email followup, please watch for this email.

William | Marketplaces Support Specialist
Shopify