Shopify Collabs

Really like this app but there are some small updates that could be done to make it even better. For one, the fact that you can't create different templates for the welcome email is such a miss. We have to copy/paste/rewrite the welcome email to each affiliate we accept into our program. Also, it would be ideal if there was communication/emails to the affiliates when they made a sale - this would help incentivize and let them see how much they are making. Additionally an integration into Klaviyo would make it so much easier to communicate and do campaigns with your partners.

For a feature as highly touted as this has been you would think that Shopify would have taken the time to get it right. The entire app is riddled with bugs and pain points. The entire experience needs to be vetted and troubleshot. I don't need to go into detail because so many of the issues have been called out in other critical reviews. I'm just here to encourage Shopify to allocate the resources to get this back on track. Moderator - please escalate this to the decision makers. And decision makers - please get on top of this asap as the holiday sales season is soon approaching.

I think the app is excellent. Would be better if we can add more creators, on the finding creators feature and create already made templates in order for us to contact them easier directly from the app. Like DM on IG. Email. Etc.

I'll give Dovetale four stars because it is now included with our Shopify subscription. We have abandoned our other provider and are fully operating on Dovetale now. However, we are feeling a lack of features and some of our affiliates have problems connecting their social accounts. Here are our suggestions, Dovetale:
-We need to be able to message influencers from the app
-Not all influencers are social media influencers. We would like the ability for people to sign up with an email address instead of a social account
-We need to pay commissions 'fixed amount per product' and that option is not available

Used to be ok but since Shopify purchased it -- the support has gone down hill as expected. We'll be switching off of it ASAP.

Can't seem to delete the app. Also can't remove the on-site popup that it creates during setup. It's a 1-way street !

Overall, the application is great and has great potential. PROBLEM: Like everything else lately, they create the flow with the Shopify brand throughout, so it's not your own brand solution. This makes every vendor look like a shop and not a brand.
It's a shame that shopify is using our business to promote theirs while getting paid by us. Even to get an account as an influencer you have to register in shopify platform.

Very unhappy, especially as a ShopifyPlus customer! This is not like GRIN or UPFLUENCE. The system is almost impossible for influencers to work with you. The sign in process is confusing, the gift section is confusing. The influencers have to go through so many steps and technical issues; they practically don't have time to concentrate on your products. This needs a TON of work. ShopifyPlus should actually find out how to run an influencer program before launching an App like this. I wish I didn't dig into it until it had been out for longer. Hoping for a much better experience in the future whenever this gets completely redone. Terrible.

I read a lot of reviews before trying this app out and thought maybe some may have been a little harsh. I gave it a try but am already annoyed that I can't edit various things after set up. For example I added the widget on my page to see how it would look, I don't like it but now there is no option to remove it. The app doesn't work as suggested and after fiddling about with a few sections it won't work as advertised. Therefore, I haven't invited anyone to join and won't be. I would like to delete the app but also no option to do this so unless they respond to my email asking for it to be deleted I am going to have to look through the code and hopefully delete all the correct elements to remove this completely from my store. I wish I had not tried it and took on board fully the other bad reviews.

Very helpful