Shopify Collabs

Caution from our experience:
We found that this app invoices our Shopify account for affiliate commissions, but only releases payments to affiliates once they’ve reached at least $25.

There’s no option to request payouts below this amount, so if an affiliate earns under $25, the funds remain stuck and unpaid. This became a problem when we looked at moving to a different affiliate platform, because any affiliates who hadn’t reached the $25 minimum would never receive payment — yet the amounts had already been billed to us through Shopify.

If the platform won’t pay affiliates under the threshold, it would seem fairer for those commissions to be returned to the business so they can be paid manually.

Love it, super straight forward, lots of creator opportunities, recruiting tab is good for finding your niche. Wish there were a few things like being able to directly see the content your affiliate made, wish there was a more streamlined way to add creators and view their content without having to hit the back button 4 times. Lots more information provided than other affiliate programs.

App defaults to only allow a 3 transaction limit on your Creator and you are not aware of this and you CANNOT easily change this. Not a good default. Had to hear of it from customers that could not use their affiliate's creator discount to shop. very embarassing and unprofessional looking.

keine möglichkeit, Sprache in Deutsch umzustellen. Komplette App ist in Englisch

I would love to have a way to mass-message my affiliate to inform of new product launches or promotions. It would save time and create a more profitable environment for everyone involved.

There's a 2.9% payment fee to pay affiliates their commission. So what was a 10% commission is actually a 12.9% loss. Why is the processing fee higher than the 1.75% fee that we pay to sell the product on the website?

Oh, and this app is buggy on the Shopify mobile app. Can't choose a Collection when configuring the Commission amount - apparently there are 'No Collections' so I have to go on the Web app to configure the commissions.

I have to say I was really frustrated to learn that the processing fee is 2.9%. I don't understand why it is so high. It's a Shopify OWNED app - we already pay ridiculous fees in other areas of Shopify.

It would be nicer if the commissions came out of our payouts, and not charged by our payment method later.

The general sign up link doesn't work for small creators but small creators are also valuable for bottom funnel. Would be great to adjust it to streamline onboarding

This is a terrible app.
- There is no link to connect with a majority of the "influencers". Why list them on the app if I can't use the app to connect?
- The filters are LACKING. You can only filter on the platform, number of followers and location. Would be great to be able to filter out people I've already sent connections to, influencers in a specific category, follower engagement etc.

I've submitted these suggestions / bugs in the past but they seem to fall on deaf ears.

【台灣商家請不要使用這個APP】

這個系統對台灣用戶根本無法運作。創作者無法註冊銀行帳戶，所有分潤金都被凍結。我只能自行墊款給創作者。客服僅提供制式回覆，完全無法解決問題。這個平台對台灣市場並不友善。

Taiwanese merchants, do NOT use this platform. It’s completely unusable for businesses in Taiwan. Creators are unable to register their bank accounts, and all commissions are being withheld. I’ve had to pay my creators manually out of pocket. Reaching out to customer support only results in generic, scripted replies—no one actually helps. This platform is not ready for the Taiwanese market.

*edit* I was just offered a bribe of $30USD to change my review to 5 star lol *edit*

I saw that the bad reviews were from the open affiliate program, so i decided to try it for an invite only program.

It just doesn't work. Attributions are inconsistent at best.

Shopify shouldn't release and market a product that clearly does not work.