Avaliações (234)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
28 de setembro de 2026

Commslayer has brought my fuzzy brain feeling about customer service to clear thinking and strategic capability.

The user interface is more responsive, user friendly, and straight forward for agents. And the AI Agent is the best we have used - easy to train and transfer tasks to slowly and steadily.

I have reduced the customer service management time significantly and can easily integrate all apps as needed.

Commslayer is the progressive, next generation e-commerce helpdesk.

PhycoHealth
Austrália
4 meses usando a aplicação
17 de setembro de 2026

Amazing app - the best alternative to Gorgias (or any other stupidly expensive customer support app!).
Super responsive and helpful team, packed with features, just unbelievable that this app is FREE to start with, then really low cost for the upgrade.
I think one of the best things that it does is connect with AI. The API and MCP are incredible, with tons of access - integrates completely seamlessly with Claude or Codex agents. Blown away. Thanks Commslayer - keep doing what you're doing!

Kingdom Equestrian
Reino Unido
13 dias usando a aplicação
15 de setembro de 2026

Vi har været super glade for at sætte alt vores kundeservice op med commslayer. Det eneste vi lidt mangler er en app, så vi kan bruge det mere på farten.

Kundeservicen er også helt i top

Ren Lykke
Dinamarca
4 meses usando a aplicação
21 de agosto de 2026

Tested a lot with Commslayer and now live. This looks very promising! This will be a real timesaver for our business. I'm excited! You can't tell that answers are made with AI. Biggest task now is to train the AI-agent.

Using the public FAQ page functionality is a major plus!

Meatformore.nl
Países Baixos
3 meses usando a aplicação
21 de agosto de 2026

The best help desk software I've ever used. Lots of other software is too expensive, too complicated, and doesn't suit small to medium-sized businesses like mine. I run three brands through this, seven figures, with one human agent. The support is fantastic. The developer himself often responds, and the other customer service guys all really know their software. I can't recommend it highly enough.

Sunray Fly Fish
Reino Unido
2 meses usando a aplicação
11 de agosto de 2026

I scheduled an onboarding meeting with the team and set aside time specifically for the call. Unfortunately, nobody showed up, and I received no communication letting me know they wouldn’t be attending.

For a new customer trying to get started with the app, that speaks volumes about the level of service and support I can expect going forward. If a company can’t show up for a scheduled onboarding appointment—or at least communicate that they can’t make it—it’s difficult to have confidence in the service.

I’ve decided to uninstall the app and move on to another solution. Very disappointing experience, especially when a simple email or message could have handled the situation professionally

BUYBARBER.COM
Estados Unidos
3 dias usando a aplicação
Questão respondida por Actuals Oy 17 de agosto de 2026

Hi, I'm so sorry about the confusion around time zones. It looks like our head of CS Mitchel has reached out and scheduled a new call with you, along with a pricing offer. We hope to get you up and running soon!

-Karri / cofounder

27 de julho de 2026

Absolute best CS app on shopify. Incredibly priced. Has every feature you need, and the team is top of class with releasing new features and staying up to date with what the merchants want/need. Get off your other app and switch to Commslayer. You will not regret it. Our customer satisfaction went well up, and our costs went way down. No brainer.

Gum of Gods US
Estados Unidos
Mais de 1 ano usando a aplicação
23 de julho de 2026

Received great support today.

More importantly, we've been able to farm many TP reviews through the easy to set-up CSAT surveys. Overall highly recommend using Commslayer

Norelie Deutschland
Países Baixos
Aproximadamente 1 ano usando a aplicação
22 de setembro de 2026

Really good app and great price.

They keep improving the app and the Claude connection is really helpful for setting up AI Agent.

Kind Bag
Reino Unido
Aproximadamente 1 mês usando a aplicação
22 de setembro de 2026

Commslayer is the best platform we used! Constant improvement and the team always thinks outside of the box. They improve in ways we never thought we needed.

Vayose
Estados Unidos
3 meses usando a aplicação