Reviews (239)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑impact helpdesk and “game changer” for high‑volume or multi‑brand stores. The AI agent reportedly resolves 80–90% of tickets with human‑like replies, centralizes email, chat, social, and reviews, and surfaces order data in tickets. Merchants praise its intuitive interface, fast and receptive support, rapid feature development, and generous, low‑cost pricing that often replaces tools like Gorgias and Zendesk.
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We changed over from Intercom (+200 usd/mo) to Commslayer. Hidden gem, basically everything but for a tenth of the price. CRAZY VALUE
Perfect for customer support, saves us an absolute fortune compared to other customer support software.
We migrated from Gorgias a little over a month ago and we're loving our experience so far! Most, if not all, of the same features we had previously at a fraction of the cost. So happy we found Commslayer!!
Our rep at Social Snowball recommended you guys to us instead of Gorgias, and we are honestly shocked at how amazing your software is — especially at this price point. Thank you for building such an incredible, affordable product. We’re really excited to keep working with Commslayer!
Excellent product. Karri is incredible responsive to feature requests and the dev team seems committed to making this an excellent app. Very pleased to be migrating from Gorgias.
Karri & his team have built a category killer at a fraction of the price. The solution delivers as promised, actually it's better than advertised. This is the next coming of Judge.me only in the CX space. Proceed without hesitation.
It's great! Karri and the team are always improving things too and are highly open to feedback. I've been very impressed after switching from Delightchat.
Such a great app for customer support. Super easy to integrate with our channels and very fast support.
Great app and great support! I had a few questions during setup, and the support team responded instantly - fast, professional, and very friendly.
The app works great, and now my communication with customers has become even more efficient. I recommend it!
Amazing product - I can't believe brands are paying hundreds (sometimes thousands) a month for other SAAS's that do the exact same thing. Karri is a boss too.
