Reviews (239)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact helpdesk and “game changer” for high‑volume or multi‑brand stores. The AI agent reportedly resolves 80–90% of tickets with human‑like replies, centralizes email, chat, social, and reviews, and surfaces order data in tickets. Merchants praise its intuitive interface, fast and receptive support, rapid feature development, and generous, low‑cost pricing that often replaces tools like Gorgias and Zendesk.

March 1, 2026

GLP-1 SOS Supplements
United States
5 days using the app
February 27, 2026

Luda's Dumplings
United States
8 months using the app
February 27, 2026

InfiniteLove BCN
United States
6 days using the app
February 27, 2026

koala straw
United States
About 1 year using the app
January 15, 2026

Tortuga
United States
9 months using the app
January 6, 2026

Canapuff
Portugal
5 months using the app
December 10, 2025

Cased
United States
25 days using the app
September 12, 2025

GearLit
Vietnam
7 months using the app