Reviews (237)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑impact helpdesk and “game changer” for high‑volume or multi‑brand stores. The AI agent reportedly resolves 80–90% of tickets with human‑like replies, centralizes email, chat, social, and reviews, and surfaces order data in tickets. Merchants praise its intuitive interface, fast and receptive support, rapid feature development, and generous, low‑cost pricing that often replaces tools like Gorgias and Zendesk.
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Great support and fast problem solving! We appreciate their assistance and easy fixes. The platform is easy to use, comfortable approach and very helpful customer support. Thank you!
Great experience so far. Slack channel with the team for any issues which is amazing. Bernado was excellent for providing product demos and support. So much more advanced AI features than Zendesk, and 10% of the price, no brainer. Hope they can stay nimble and keep it affordable. Would 100% recommend.
Would highly recommend ComSlayer. It is amazing, and the team is great.
It's really really great. Way better than gorgias and richpanel for sure for a way smaller amount of money. AI is SO Good that you can automated 90% of your tickets easily
The supervisor stepped in and resolved my issue, and I can't wait to try this highly cost‑effective customer service tool.
great experience!
Great app to use on the free plan if you are wanting to have a little better organization in your support inbox and want a support ticket system. That being said I started on the free plan and have upgraded to the basic since the developer is constantly updating and adding new features. It really seems like they take customer feedback into account and I love opening the app and seeing all the changes they make. Truly a great app, highly recommend.
great app and great support
Commslayer is here to dominate. Very easy to use, easy to navigate, perfect even for first time Shopify merchants!
Insane App for customer service. I get around 30 messages weekly that I can handle now way better than manually before. Also lot of interesting things coming in the future. Highly recommend!
