Reviews (277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy and quick to set up, with a clean, customizable cookie banner that fits their brand. It’s praised for reliable GDPR compliance, especially in the EU, by correctly blocking tools like Facebook Pixel and Google Analytics until consent. Merchants value multilingual support, detailed cookie info, strong performance, and fast, hands-on support that helps with custom code, complex setups, and conflicts with other apps.
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I am using this since 2024. Worked fine since 2 days ago. No support no reaction on contacting them. I tried tu uninstall and reinstall they changed my plan. No way to contact them seems that they stopped support this app.
Thank you for using our app since 2024, and I'm sorry for the frustration you've experienced. You deserved a faster response from us.
To clarify what happened with your plan: our subscription structure changed over the last year, and reinstalling the app moved your store onto the current plans. We understand that was unexpected, and we're happy to review your plan with you.
We did reply to your ticket asking for some extra details, though later than we'd like because of a high volume of requests. If you can reply to that email, we'll look into why the app stopped working and get it sorted for you.
We're very much still supporting this app, and we'd love the chance to make this right for you if you'd be up for it.
Seit der internen Umstellung auf Complianz ist unser komplettes Design weg!Support meldet sic nicht. Werden wir jetzt DEINSTALLIEREN!
Hello,
I'm sorry to hear your banner design got wiped during the migration, that is definitely not the norm nor what we intended to happen of course. When looking through our support inquiries I can only find tickets from about a year ago from your store, so I'm very sorry, but we haven't received anything from you recently.
We'd be happy to support you, and offer compensation for the inconvenience of the wiped design. Please reach out to us via the 'Support' section on our website. Thank you!
I had a problem with the display of the cookie banner after switching languages in the store manually. The complianz team looked at the problem and as soon as their technical team got involved, they were able to resolve the issue. Now the app works as expected. Thanks!
You cannot personnalise it, not even the font it looks nothing like the presentation. It's an ugly fat pop up on your site and it does not even save properly the customisation you add to it.
Ich hatte ein Problem mit der App (das Cookie Banner wurde auf jeder Seite erneut angezeigt), aber der Support hat mir zügig geantwortet und mir direkt angeboten mit Zugang zu meinem Shop das Problem im Backend zu lösen - gesagt, getan, verlief reibungslos und jetzt klappt das Cookie Banner einwandfrei! Danke Sahar :)
Mir wird im editor nichts angezeigt nicht bei Safari udn auch nicht bei Chrome
Hi, thank you for your review.
It sounds like there might be a tiny hiccup with your app install, I'd suggest you to write to our support team so that we can get this resolved for you.
Einfache Bedienung, muss noch prüfen, ob alles automatisch richtig erfasst wurde.
A great service and a very fast solution of a problem. Thank you very much! I am very satisfied.
App works great and the support is actually awesome.
Macht was es soll! Endlich eine DSGVO Lösung die uns weiter bringt
Super App, Problem gelöst! Danke!
